Tuesday, February 11, 2025
10:00-10:45am
Tuesday - 2/11/25
Service Provider Track
Capitalizing on the AI Opportunity in Telecom ITSP-01209
CEO and Founder
Comunicano, Inc.
CTO
Ecosmob Technologies
CTO
Phone.com
Advisory Board Member
Intellias
Artificial intelligence (AI) is revolutionizing the telecom industry. This session will explore the ways in which AI can be leveraged to improve network performance, enhance customer experiences, and drive new revenue streams. We'll discuss specific use cases for AI in areas such as network optimization, customer service automation, and predictive analytics.
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11:00-11:45am
Tuesday - 2/11/25
Service Provider Track
Generating Revenue with Branded Calling ITSP-02209
Head of Partnerships and Regulatory Compliance
Caller ID Reputation
CEO
TransNexus
Managing Director
Cloud Voice Alliance
Founder & CEO
Numeracle
COO
NUSO
Branded calling offers a unique opportunity for service providers to enhance customer experiences and drive revenue. This session will explore the benefits of branded calling, including improved call recognition, increased trust, and enhanced brand awareness. We'll discuss strategies for implementing branded calling solutions and maximizing their potential.
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3:00-3:45pm
Tuesday - 2/11/25
Service Provider Track
State of STIR/SHAKEN and Continuing Challenges ITSP-06209
CEO
TransNexus
Managing Director
Cloud Voice Alliance
Member
Dickinson Wright PLLC
STIR/SHAKEN is a critical tool for combating caller ID spoofing. This session will provide an update on the current state of STIR/SHAKEN implementation and adoption. We'll discuss the challenges that remain, including compliance issues, technical hurdles, and the impact on legitimate businesses.\
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4:00-4:45pm
Tuesday - 2/11/25
Service Provider Track
From Texting to TikTok: Defining Digital Regulation ITSP-07209
CEO and Founder
Comunicano, Inc.
Chief Revenue Officer
Commio
Member
Dickinson Wright PLLC
CEO/Co-Founder
Red Oxygen
The digital landscape is evolving rapidly, and with it, the regulatory landscape – and everyone, from TikTok to telecoms to business messaging providers are under a regulatory microscope. This session will explore the key regulatory challenges facing service providers, including data privacy and content moderation, telemarketing and automated calling, consistency and fairness in regulation, and the impact of compliance on cost and experience, and strategies for staying compliant with evolving regulations and mitigating risks.
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Wednesday, February 12, 2025
9:00-9:45am
Wednesday - 2/12/25
Service Provider Track
Understanding the CPaaS Opportunity for Telcos and CSPs ITSP-08209
Chief Revenue Officer
Crexendo
Managing Director
Cloud Voice Alliance
CEO
Viirtue
CTO and Co-Founder
Commio
Fractional - Chief Product Officer
White Label Communications
Communications Platform as a Service (CPaaS) offers a powerful platform for telecom providers and CSPs to deliver innovative communication solutions. This session will explore the benefits of CPaaS, including flexibility, scalability, and rapid time-to-market. We'll discuss strategies for developing and monetizing CPaaS offerings.
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10:00-10:45am
Wednesday - 2/12/25
Service Provider Track
The Role of Telecom Providers in Digital Transformation ITSP-09209
Managing Director
Cloud Voice Alliance
Co-Founder
Phound
Director of Business Development
Ecosmob
Vice President of Sales
Coresite
Managing Director, South Region
Crown Castle
Telecom providers are uniquely positioned to play a critical role in supporting and enabling their customers’ digital transformation initiatives. From connectivity and to infrastructure to services and platforms to expertise, providers and their partners are well-positioned to continue to drive modernization efforts. This session will explore the opportunities for telecom providers to support businesses on their digital journeys, including evolving and emerging needs, the value of technology partnerships in enhancing service portfolios, and much more.
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11:00-11:45am
Wednesday - 2/12/25
Service Provider Track
Harnessing Cable Infrastructure: Enabling AI, Convergence, and Future of Work Solutions ITSP-10209
Vice President, Indirect Channel Sales
Comcast Business
Vice President, Enterprise Partner Program
Spectrum Enterprise
Director, Channel Sales
Spectrum Enterprise
Senior Manager, Alliance Partnership Management
Cox Business
SVP, National Sales
Optimum Business
In an era defined by rapid digital transformation, businesses across industries are increasingly reliant on robust technological solutions to drive growth and efficiency. Learn how cable companies play a crucial role in this landscape, offering infrastructure and services that underpin critical initiatives such as AI integration, IT and telecommunications convergence, managed services, and the future of work strategies. This panel will provide invaluable insights into how cable companies are fostering innovation and empowering businesses to thrive in an ever-evolving digital ecosystem, discussing strategies and innovative solutions for agents, managed service providers, and partners to utilize in generating leads and providing business solutions.
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12:00-12:45pm
Wednesday - 2/12/25
Service Provider Track
The Softswitch Dilemma ITSP-12209
Vice President
ECG
President
RAD-INFO, Inc.
With the end of life of Metaswitch and the slow death spiral of Broadsoft, service providers are wondering what to do about a voice softswitch. At a time when voice revenues aren’t valued versus broadband revenue, what is an ISP to do? This session, backed by experience from having helped more than 60 service providers select a softswitch and launch voice services, will look at the total cost of ownership of these legacy platforms and what questions need to be asked to craft a voice strategy going forward.
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Thursday, February 13, 2025
12:00-12:45pm
Thursday - 2/13/25
Service Provider Track
Innovations in Immersive Storytelling: Transforming Brand Engagement ITSP-11209
Co-founder/CEO
Big Rock Creative
In today’s digital landscape, businesses must capture attention in an increasingly crowded marketplace. Storytelling has always been at the heart of brand identity, but emerging technologies are redefining how companies connect with their audiences. Virtual reality (VR), augmented reality (AR), and artificial intelligence (AI) are revolutionizing brand storytelling, creating immersive experiences that engage customers on a deeper level. This session will explore how businesses can leverage these innovations to craft compelling, interactive brand narratives. She will showcase real-world examples, including BRCvr—an official virtual Burning Man experience—and other cutting-edge applications that bring stories to life in ways that drive engagement, loyalty, and impact. Join us to discover how immersive storytelling is shaping the future of brand communication and learn actionable strategies to integrate these technologies into your business.
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1:00-1:45pm
Thursday - 2/13/25
Service Provider Track
The Convergence of Telecom and IT: Opportunities and Challenges for Service Providers ITSP-13209
Founder and Lead Trainer
Let the Geek Speak
Vice President, Global OEM and Embedded Solutions
Ericsson
CEO
C3 Complete
CTO
TeleDynamics
Senior Manager, Product & Cloud Technology
PwC
The lines between telecom and IT are blurring, creating new opportunities – and challenges – for service providers. The rise of hybrid networks, the adoption of cloud technologies, and the integration of cybersecurity and IT services all present real opportunities for service providers to add value to their offerings and solidify relationships with their customers. The discussion will include strategies for navigating this convergence and capitalizing on the opportunities it presents for growth, partnerships, and customer value.
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