IDEA Showcase Startup Pitch and Networking Event @ITEXPO

1:00pm | Thursday, February 12, 2026 | Expo Hall Theatre

Always one of the most popular and best-attended events at the ITEXPO #TECHSUPERSHOW.

Come hear from a group of hot startups and ICOs working hard to shake up and disrupt their industries. At IDEA Showcase, entrepreneurs focused on transforming markets - or creating entire new categories - give their best 5-minute pitches to a discerning panel of judges.

ITEXPO Solutions Showcase Theatre

Only at ITEXPO - Located on The Expo Floor. Free Admission Included with Any Pass.
Date: February 11-12, 2026

Here's your chance to move beyond the hype and marketing speak. Come examine real applications in action as solutions providers describe real use cases in a live setting - Cybersecurity, UCaaS, Future of Work, Generative AI and more.

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Grandstream Certified Specialist Training at ITEXPO

Date: Tuesday, February 11, 2025 | 8:30am - 5:00pm

Grandstream Certified Professional - UC Solution
Join us in Fort Lauderdale, FL on February 11th for a UC training. Grandstream's Senior Technical Trainer, Abdel Jaibar, who will cover the course material for the Grandstream Certified Professional UC series certification. This certification course covers setup, deployment, and maintenance of our award winning UC solutions: UCM6300, GRP IP phones, and GDMS Cloud Management.

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Cognigy AI in CX Workshop

Thursday, February 13, 2025

Enterprises are under pressure to deliver next-gen customer service experiences, and as a result, many are turning to AI Agents, powered by Generative and Conversational AI. Join an interactive roundtable discussion with like-minded Customer Service and CX leaders around the intersection of AI and real-world challenges. Hosted by Gartner and Forrester Conversational AI leader, Cognigy, share and hear real-world stories about how AI is transforming CX and catapulting ROI, and get inspired about how to form your AI workforce of the future.

FreeSWITCH Training

Tuesday, February 11, 2025

Who Should Attend:
FreeSWITCH Training is aimed at individuals with limited experience in telecommunications. Experience in SIP/WebRTC is preferred, but not required.

Prerequisites: Attendees are assumed to be familiar with a base knowledge of Linux operating systems at command line level, administering commands, editing files, troubleshooting logs.

Kaseya Free MSP Workshop

Wednesday, February 11, 2026 - All registered attendees invited to attend

Reduce Churn By Improving Your Customer Experience
Competition in the MSP space is tougher than ever, making exceptional customer experience essential for retention and growth. In this interactive workshop, you'll learn practical strategies and see real examples from successful MSPs who are elevating their service delivery. Join us to gain actionable insights you can apply to improve customer experience and reduce churn.

Come get the playbook strategies to:

• Learn proven tactics MSPs use to reduce churn fast-without adding headcount or blowing up costs.
• Discover what today's customers actually expect from an MSP (hint: it's more than uptime and ticket closure rates).
• Get practical frameworks to improve communication, transparency, and trust—critical factors that influence renewal decisions.
• Identify early-warning signs of churn before they become business-threatening problems.
• Learn how CX improvements directly translate to higher MRR, stronger margins, and more upsell opportunities.
• Understand how to differentiate in a crowded market by delivering an experience competitors can't match.
• Leave with an action plan you can implement immediately to elevate your service delivery and keep customers longer.

Coaching Cafe

Get ready to meet experts who will help YOU go farther, faster in your business or career!

Ask Our Coaches Anything, No Strings Attached

Ask Questions About:
Business Planning & Strategy | Channel Program Design | Sales | Marketing | Career | HR/Hiring | Social Media and more!

COMMUNITY COFFEE & LIGHTNING TALKS

Friday, June 25: 2021

This is a SPECIAL Tech Hub South Florida Community Coffee exclusive to ITEXPO guests as part of our "HealthTech in 2050" series of panel discussions with coffee, of course. We started with the current state of healthcare and technology and moved our way to the future of healthtech.

After the panel discussion, we will hear from four entrepreneurs who started companies within the healthcare technology space and a little about their stories and their startups.