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ITEXPO - January 29 - February 1, 2019

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Conference Program

The ITEXPO 2019 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Days


Tracks

Wednesday, January 30, 2019
8:30am
Wednesday - 1/30/19
()
Continental Breakfast - Full conference passes only
X-01
  
9:00-9:25am
Wednesday - 1/30/19
Communications Application ()
Session Details in Development
CA-01
Hot Topics in Tech ()
If the Cloud is the New Data Center, the Internet is the New LAN
HT-01
MSP Expo ()
Why Security Needs to Be Part of the MSP Portfolio
MSP-01
Managing Director
InfoSecEnforcer.com
SD-WAN Expo ()
SD-WAN Industry Perspectives: Cradlepoint
SDW-01
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
9:30-9:55am
Wednesday - 1/30/19
Asterisk World ()
Asterisk from Scratch (continued)
AW-02
Communications Application ()
Cloud Communications for Regulatory Compliance
CA-02
Hot Topics in Tech ()
Surviving (and Thriving in) the Digital Transition
HT-02
MSP Expo ()
How to Create the Right Culture to Increase Your MSP’s Business
MSP-02
VP, Marketing and Partnerships
netsapiens
SD-WAN Expo ()
SD-WAN in the Name of Transformation
SDW-02
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:55am
Wednesday - 1/30/19
Asterisk World ()
Asterisk from Scratch (continued)
AW-03
Communications Application ()
WebRTC 2019: What's Happening in the Real World with Web Communications 
CA-03
Hot Topics in Tech ()
DIY: Building a Next-Gen Carrier
HT-03
MSP Expo ()
Why MSPs and IT Service Providers Should Embrace the Cloud
MSP-08
Sr Technology Strategist
Steadfast
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:25am
Wednesday - 1/30/19
Asterisk World ()
Asterisk from Scratch (continued)
AW-04
Communications Application ()
WebRTC 1.0: Leveraging New Features
CA-04
Hot Topics in Tech ()
Continuous Security with Containers in Telco
HT-04
MSP Expo ()
Managed Services Opportunities for Cloud and Hybrid Voice & Unified Communications
MSP-04
Director, Service Providers
IR
The adoption of Voice, UC and Contact Center platforms in the cloud is increasing at a rapid pace. However, even though cloud providers offer SLAs and have a critical responsibility to provide a high level of service, there is still a tremendous opportunity for MSPs to help customers ensure a smooth migration from on-prem to the cloud and to offer ongoing operations services for both their on-prem and cloud users. Given that the cloud doesn't eliminate the need for on-prem devices (e.g. SBCs, CCE Servers, network, etc.) and the cloud providers SLAs typically only extend as far as their own data center network, the customer is left with troubleshooting issues when they don't sit in the responsibility of the cloud provider. In this session learn more about the market shift to Cloud UC and considerations and opportunities to offer value add Managed and Professional services focused on Skype for Business, Skype for Business Online, Teams, Cisco, BroadSoft, Webex Teams, Avaya and other leading communications and customer experience platforms.
Register me
SD-WAN Expo ()
Realizing ROI with SD-WAN
SDW-04
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:30-11:55am
Wednesday - 1/30/19
Asterisk World ()
Asterisk from Scratch (continued)
AW-05
Hot Topics in Tech ()
Telecom Regulatory Update
HT-05
MSP Expo ()
A Day in the Life of a Service Delivery Manager
MSP-05
Nation Operations Manager
This Solution
SD-WAN Expo ()
Succeeding in the Business of Business
SDW-05
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:55am
Wednesday - 1/30/19
()
12:00pm Working Lunch Sessions - Full conference passes required
X-02
  
12:00-12:45pm
Wednesday - 1/30/19
Asterisk World ()
Asterisk from Scratch (continued)
AW-06
Communications Application ()
From Loss Leader to Profit Center: Turning Every Customer Engagement into a Revenue Opportunity
CA-06
Hot Topics in Tech ()
Data Privacy - What's Next after GDPR?
HT-06
MSP Expo ()
Why MSPs Need to Offer Could-Based & Hosted Solutions
MSP-06
Executive Editor
TMC
Chief Strategy Officer
AVANT
VP Product Management
ZeroStack, Inc.
SD-WAN Expo ()
The Promise of Application Perfromance
SDW-06
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:00-1:25pm
Wednesday - 1/30/19
Asterisk World ()
Session Details in Development
AW-07
Communications Application ()
Session Details in Development
CA-07
Hot Topics in Tech ()
Know Your (Digital) Customer in the Identity Theft Era
HT-07
MSP Expo ()
How MSPs Can Ensure Peak Performance for Mission-Critical Business Wi-Fi
MSP-07
Founder & CEO
KodaCloud
SD-WAN Expo ()
Where SD-WAN and IoT Meet
SDW-07
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:30-1:55pm
Wednesday - 1/30/19
Asterisk World ()
Session Details in Development
AW-08
Communications Application ()
Four Seasons Chat: Putting Customers at the Center of the Omnichannel Conversation
CA-08
Hot Topics in Tech ()
Session Details in Development
HT-08
MSP Expo ()
Why MSPs Should Offer Voice Services
MSP-03
Director of Channel Sales
Digium
SD-WAN Expo ()
SD-WAN Industry Perspectives
SDW-08
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:55pm
Wednesday - 1/30/19
Asterisk World ()
Session Details in Development
AW-09
Communications Application ()
Leveraging Cloud for Business Efficiency and Operational Sustainability
CA-09
Hot Topics in Tech ()
Communuications Services for the App Economy
HT-09
MSP Expo ()
Session Details in Development
MSP-11
SD-WAN Expo ()
State of SD-WAN -- Panel
SDW-09
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:00-3:25pm
Wednesday - 1/30/19
Asterisk World ()
Session Details in Development
AW-10
Communications Application ()
Session Details in Development
CA-10
Hot Topics in Tech ()
The Power of Multiparty Innovation
HT-10
MSP Expo ()
Modern Marketing for MSPs
MSP-09
President & CEO
Presh Marketing Solutions
Traditional marketing is officially a thing of the past. Product and customer experience is officially the new “brand” that consumers recognize. But what does this mean for MSPs? Join Chris McGovern from Presh Marketing Solutions as he discusses the new consumer decision process, and what action your business must take now in order to remain relevant.
Register me
SD-WAN Expo ()
Is SD-WAN A DIY Project?
SDW-10
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:30-3:55pm
Wednesday - 1/30/19
Asterisk World ()
Session Details in Development
AW-11
Communications Application ()
Session Details in Development
CA-11
Hot Topics in Tech ()
Best Frenemies: Aligning your Sales & Marketing Strategies for Maximum Results
HT-11
MSP Expo ()
Differentiating Your Telecom, Managed, and Hosted Services
MSP-10
SD-WAN Expo ()
Did Somebody Say Security?
SDW-11
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
4:00pm
Wednesday - 1/30/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-01
  Keynote Presentation
4:30pm
Wednesday - 1/30/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-02
  Keynote Presentation
5:00-7:00pm
Wednesday - 1/30/19
()
ITEXPO Exhibit Hall Grand Opening Reception
X-03
  
Thursday, January 31, 2019
8:15am
Thursday - 1/31/19
()
Continental Breakfast - Full conference passes only
X-04
  
8:30am
Thursday - 1/31/19
()
Special Presentation: SD-WAN Leadership Awards
X-05
  
9:00am
Thursday - 1/31/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-03
  Keynote Presentation
9:30am
Thursday - 1/31/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-04
  Keynote Presentation
10:00-10:25am
Thursday - 1/31/19
10:00am
Thursday - 1/31/19
Keynote Presentation ()
ITEXPO Keynote Presentation by Coredial
K-05
  Keynote Presentation
10:30am
Thursday - 1/31/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-06
  Keynote Presentation
10:30am
Thursday - 1/31/19
Keynote Presentation ()
ITEXPO Keynote Presentation
K-06
  Keynote Presentation
11:00-11:25am
Thursday - 1/31/19
11:00am-4:00pm
Thursday - 1/31/19
()
ITEXPO Exhibit Hall Open
X-06
  
11:15am
Thursday - 1/31/19
()
Lunch Passes provided to full conference badge holders
X-07
  
11:30-11:55am
Thursday - 1/31/19
12:00-12:55pm
Thursday - 1/31/19
1:00-1:55pm
Thursday - 1/31/19
Asterisk World ()
Session Details in Development
AW-12
Communications Application ()
Keys to Making Messaging Work for Your Enterprise
CA-12
Hot Topics in Tech ()
Adjusting BCDR Plans to Meet the Needs of Today’s Experience Economy  
HT-12
MSP Expo ()
MSPs & The IT & Cybersecurity Skills Gap
MSP-12
Director of Marketing
Brandywine Technology
Security Products CTO
Continuum
SD-WAN Expo ()
Software Defining the Branch
SDW-12
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:25pm
Thursday - 1/31/19
Asterisk World ()
Session Details in Development
AW-13
Communications Application ()
Why it is Time to Disrupt End User Computing
CA-13
Hot Topics in Tech ()
Beyond Real-Time - Protecting Tomorrow. Today.
HT-13
MSP Expo ()
Marketing the Cloud MSP for Streamlined Success: Segment Appeal and Solutions
MSP-13
Chief Product Officer
HyperGrid
SD-WAN Expo ()
Value Beyond SD-WAN – Hyper-Convergence and The Journey to the Distributed Edge
SDW-13
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:30-2:55pm
Thursday - 1/31/19
Asterisk World ()
Session Details in Development
AW-14
Communications Application ()
Session Details in Development
CA-14
Hot Topics in Tech ()
How Robocalls Are Destroying The Telephone Call 
HT-14
MSP Expo ()
How & Why to Offer a Virtual CIO Service
MSP-14
Owner
Manuel W. Lloyd Consulting
A CIO-as-a-Service offering guides your MSP clients success while helping them maintain a competitive advantage for your with strategic advice on leveraging technology for cost savings, efficiency improvements, and revenue growth. As a Virtual CIO, your MSP clients will experience the benefits of a full-time CIO at a fraction of the cost. But if everyone is offering a Virtual CIO service, why should MSP clients pick you? Manuel will show you how to grow your Virtual CIO offering using ITIL(R) to differentiate yourself from the competition.
Register me
SD-WAN Expo ()
SD-WAN Industry Perspectives
SDW-14
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:00-3:55pm
Thursday - 1/31/19
Asterisk World ()
Session Details in Development
AW-15
Communications Application ()
The Evolving Landscape of CPaaS
CA-15
Hot Topics in Tech ()
From Failover to Fixture: Wireless Communications for Enterprise Applications
HT-15
MSP Expo ()
Cloud-Delivered Managed Security: Fad or Future?
MSP-15
Chief Strategy Officer
OPAQ Networks
Midsize organizations face a daunting challenge. They are under attack by the same sophisticated security threats as their large enterprise counterparts, yet lack the financial resources, skills and staff to implement the advanced protection they need. The same challenges are placed onto the shoulders of service providers, who are entrusted to support these midsize enterprises. With 87% of midsize enterprises investing in security-as-a-service over the next 12 months, how are MSP’s adapting? In this session, Ken will present a new approach MSPs are taking to address this security gap and to answer the call from their clients for more robust risk management in a more simplified, cost-effective, and flexible way -- from the cloud. Attendees will learn: - The advantages and disadvantages of utilizing security-as-a-service -- from an MSP perspective - How MSPs are tackling multi-cloud and hybrid IT challenges by utilizing cloud-delivered security - Real-world use cases being addressed by MSPs and the value they are generating as a result
Register me
SD-WAN Expo ()
VARs, MSPs, ISPs Oh My!
SDW-15
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
4:15pm
Thursday - 1/31/19
General Session ()
IDEA Showcase: Startup Pitch Networking Event & Reception
GS-02
  General Session
4:25pm
Thursday - 1/31/19
Keynote Presentation ()
IDEA Showcase Opening Keynote
GS-03
  Keynote Presentation
8:00pm
Thursday - 1/31/19
()
Networking After Dark - ITEXPO Party at The Atlantic Hotel
X-08
  
Friday, February 01, 2019
8:30am
Friday - 2/1/19
()
Continental Breakfast - Full conference passes only
X-09
  
9:00-9:55am
Friday - 2/1/19
Asterisk World ()
Session Details in Development
AW-16
Communications Application ()
Next Gen Collaboration Tools - What Makes Great Companies Successful?
CA-16
Hot Topics in Tech ()
Locking up Your Data, Not Your Access is Key to Customer Success
HT-16
MSP Expo ()
MSP Expo Kick-Off Panel
MSP-16
SD-WAN Expo ()
Can You Hear Me Now?
SDW-16
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:25am
Friday - 2/1/19
Asterisk World ()
Session Details in Development
AW-17
Communications Application ()
Team-to-Many: The New Hybrid Video Conference 
CA-17
Hot Topics in Tech ()
Adaptive Multi-factor Authentication
HT-17
MSP Expo ()
The Costly Mistake of Being Unprepared
MSP-17
Security Consultant
Corporate Blue
Atlanta spent millions to clean up the Ransomware attack earlier this year. Could the city have been better prepared? Would the damage have been so crippling? Lack of resources often lead to gaps in security posture leading to costly and inconclusive incident response ventures. This talk will use the recent Atlanta ransomware incident and how the city responded to it. We will use Atlanta as a case study in examining the costly mistakes of being underprepared. The goal of this presentation is to provide insight to IT and organizational decision makers of the incident response process, costs, outcome, and how preparing can prevent costly IR ventures. This talk will cover the following topics: - The Atlanta ransomware incident and timeline; - Incident Response process; - The true costs of being underprepared.
Register me
SD-WAN Expo ()
SD-WAN Industry Perspectives
SDW-17
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00am
Friday - 2/1/19
10:30-10:55am
Friday - 2/1/19
Asterisk World ()
Session Details in Development
AW-18
Communications Application ()
Session Details in Development
CA-18
Hot Topics in Tech ()
Cloud Security on the Dollar Menu
HT-18
MSP Expo ()
Transforming the MSP Business from the Inside
MSP-18
VP, Global Enterprise & Channels
Accedian
This session will give business leaders concrete takeaways that will help them build and retain stronger vendor/provider relationships. These include setting common goals, reviewing expectations and needs and identifying resources to help win deals and gain traction. Exactly how vendors approach the MSP means everything to the relationship. In a competitive landscape its importance for MSPs get up and running quickly, but deeply understanding the business model and finding ways to accelerate how MSPs can operationalize or monetize a service has to be done the right way so that the relationship that is built can be a strong-long lasting one. It’s not only about signing contract. Education and team building needs to happen at the very start. Onsite and virtual workshops will take this relationship to the next level. Working together from the beginning will transform the MSP business into a trusted partner. MSPs can’t just wait for a new checkpoint such as a new hardware/software refresh. They need to be proactive in order to keep relationships between vendors and customers strong. Without it, it makes it challenging for both parties to succeed.
Register me
SD-WAN Expo ()
Operator Challenges in Moving to SD-WAN
SDW-18
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:55am
Friday - 2/1/19
Asterisk World ()
Session Details in Development
AW-19
Communications Application ()
Mobility Strategies for Today’s Digital Business
CA-19
Hot Topics in Tech ()
How to Ensure You Stay Secure When Moving to Managed Cloud Services
HT-19
MSP Expo ()
Session Details in Development
MSP-19
SD-WAN Expo ()
Sooo... What's Next for SD-WAN?
SDW-19
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00am-2:00pm
Friday - 2/1/19
()
ITEXPO Exhibit Hall Open
X-10
  
1:45pm
Friday - 2/1/19
()
ITEXPO Giveaways
X-11
  

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