Future of Work Expo
Employee Engagement, Knowledge Management, and AI for the New Workplace
Without an engaged workforce, no amount of technology will help your business adapt to the Future of Work. The right technology is essential, however, especially to help workers manage the vast volumes of data coming from a dizzying variety of digital sources. Otherwise, they will be overwhelmed, and won’t have the tools to convert information into knowledge. This is where AI holds great promise, not just to make workflows easier, but to help employees work smarter. While AI is getting better on this front, workers must feel a sense of agency and being valued for their humanity. Too much focus on automation and efficiency will lead to disengagement, and undermine the benefit of investing in new technology. There is a difficult balance to strike here, but it’s critical for Future of Work, and this session is where we’ll find that balance.
Shawn Augenstein
Principal CX Consultant, Digital Velocity Solutions
CDW
Peter Charland
Senior Manager of Product Marketing, EMC Smarts
EMC Corporation
David Jodoin (Moderator)
Partner
Virtuco
Mike Perrone
CRO
Prodoscore
Roger Wallman
Sr. Manager Solutions Marketing
Avaya