Business 2020: A Clear Look at the Future of Communications and Collaboration Services

a free pre-conference workshop exploring the technology and methodologies for agile communications, presented by

February 11, 2020 | ITEXPO 2020 | Broward County Convention Center
Ft. Lauderdale, Florida | Room 305

Workshop: 1 pm - 5 pm
presented by

Attendees receive a free pass to ITEXPO!

We’ve recruited the industry’s foremost experts to share insight on demand for the latest breakthroughs in cloud communications, IT services and business development. 

Compliance experts will detail what to look for in a UCaaS partner to gain competitive advantage in regulated markets like healthcare and finance.

Learn sales strategies that demystify APIs, artificial intelligence and next-gen cloud services for non-tech savvy customers.

Network with managed service providers, industry association executives and business leaders

Agenda also includes:

  • Proven customer acquisition and retention strategies
  • Channel partner-vetting for small businesses
  • Proven sales and marketing practices for solutions providers

Onsite Training: You’ve read about 5G, AI and the latest in cloud communications. Now it’s time to learn how to use it.  Free training from tenured telecom pros to provision, manage and utilize your business communications services platform efficiently and without complexity.

12:30 - 1:00: Registration - attendees arrive
1:00 - 1:15: Welcome Intro: Joel Maloff, SVP of Strategic Alliances & Chief Compliance Officer,
1:15 - 1:45: Navigating Compliance Hurdles in Regulated Markets, (Marc Haskelson, President & CEO, Compliancy Group)
1:45 - 2:30: New Customer Acquisition & Retention with Vertical Specialization: Services providers, resellers and channel partners that effectively position themselves as specialists in healthcare, financial services and other regulated markets are better at attracting new business. Executive panel will share their insight on the criteria and most compelling factors small businesses look for in a strategic UCaaS partner that can deliver competitive advantage.
10-minute break
2:45 - 3:30: Maintain Marketshare and Customer Loyalty with Innovation: Use-cases that demystify Artificial Intelligence, Interactive Voice, APIs, 5G and IoT into compelling real-world value propositions for small businesses. (Raz Choudhury, Founder/CEO, SAM.AI )
3:30 - 4:15 Selling Compliance Services: Business Associate Agreements and go-to-market strategies for VARs, MSPs and channel partners (session to led by Paul Redding, VP Partner Engagement & Cyber Security, Compliancy Group)
4:20 - 5:00: Training session