February 07, 2018

Cloudonix COO Eric Klein to present Contact Centers - Can't Live Without Them at ITEXPO Florida 2018


Join us to hear how managing your call center efficiently can lead to increased revenues and user retention on February 13-16, 2018 at  world’s leading business technology event

Fort Lauderdale, FL – February 7, 2018 – Cloudonix® announced today that Eric Klein, its COO, will be presenting at ITEXPO, February 13-16, 2018 at the Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO – the world’s largest and best-attended business technology trade show – brings together the IT industry’s leading professionals and thought-leaders for educational and networking programs covering the latest technology and trends in IP Communications.

Eric will be speaking about ‘Case Studies – Managing Your Asterisk System,’ on Thursday, February 15 at 3:00 pm, on the Asterisk World Track.

When it comes to businesses and customer services, contact centers are of the essence. That is why these networks need to be managed and monitored with great care, so that customers receive what they want when they want it, without straying to greener pastures. Join this session to learn about the range of commercial and open source systems that can be integrated seamlessly into your network, for this very purpose. Cloudonix enhances contact center capabilities to increase revenues, improve customer services and enhance user retention, while ensuring consumer security and privacy. Throughout his talk, Eric will provide examples and case studies from cellular carriers and additional industries, with an emphasis on network up-time and security.

Eric will also be participating in the ’My Phone System Sucks – What Are My Options?’ Panel on Wednesday, February 14, 2018 at 1:00-1:55 pm, on the Business Communications Essentials Track.

“Nowadays, communication systems are an inseparable part of any business, regardless of its type and size” explains Eric. "Consumers expect your phone system and network to be up and running, all day every day, simply and smoothly. Rest assure – this can be achieved, quickly and at prices you can afford, through a variety of open source and commercial tools”.

Registration for ITEXPO is now open. For the latest ITEXPO news, updates and information follow the event on Twitter at @ITEXPO.

About Cloudonix:

Cloudonix offers top-notch, high-quality voice, text and video communication services that enable apps, enterprises and telecom companies to boost customer retention, ensure privacy, reduce costs and increase revenues. This unique service is configured to suit all communication devices, from phones to connected cars, providing secure and scalable IP-based services for consumers worldwide. Cloudonix delivers maximum communication anywhere, anytime – even in areas with low connectivity. A subsidiary of Greenfield, Cloudonix is HIPAA, FCA and GDPR compliant, with a proven track record that spans 10 years and over 10 million users across the globe.

Cloudonix Media Contact

Eric Klein, COO

+1 8054101010

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Edited by Mandi Nowitz

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