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December 16, 2016

Granite Grows, Execs Talk Tech Trends

Granite Telecommunications LLC – which provides voice, data, and communications products and services to multi-location businesses and government agencies in the U.S. and Canada – last month announced that it has achieved its 2016 goal of annualized revenues of $1.25 billion. So the company decided to share the wealth with its teammates by giving each of them a $1,250 bonus.

The company also said that this was the sixth consecutive year Granite added $100 million or more in revenue. To support this growth, the company is buying the building next to its headquarters in Quincy, MA. It intends to use that space to accommodate the more than 250 new team members it plans to welcome aboard.

In light of Granite’s terrific growth, the popularity of end-of-the-year technology trend stories, and the fast-approaching ITEXPO event at which Granite will participate, we thought now would be an excellent time to check in with Charlie Pagliazzo, vice president of channels, and Chris Chapin, CIO, to get their thoughts on important and emerging technologies. Here’s what they had to say.

Are you leveraging big data/analytics to operate more efficiently?

We recently made a large investment into Cloudera to make further gains in the big data space.

Why is big data valuable?

The combination of adding unstructured data into the decision-making process is allowing companies to build correlations between data sources that have previously been impossible. Companies can get much clearer insight into what is important to their customer base like never before.

Have you increased your investment in security technology in the past year? 

We increase our spending in security every year.  The threats never go away, and the hacker community has access to better and better tools. It’s a constant struggle to stay a step ahead.

To what extent are you leveraging APIs to enhance business opportunities?

We offer a standard set of APIs to all of our customers. We can fully integrate for ordering, billing, and support requests.

How has your business’s product development evolved over the past year as a result of emerging technologies?

We have made a very big push into SD-WAN and managed services.

Are channel partners keeping up with the latest trends and developments?

Many are; there’s a reality as to how much any individual or firm can be positioned as a subject matter expert. Education and leveraging the experts from their providers is the way to maximize coverage.

What are you most looking forward to at ITEXPO 2017?

The opportunity to both share Granite’s consistently expanding value proposition and learn more about the problems channel partners and their clients are trying to solve.

Edited by Alicia Young

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