Symbee is the most technologically advanced Amazon Connect partner in the world, delivering all the power of Amazon CX innovation without the necessity to build everything. Symbee delivers AWS cloud-based omni-channel contact center and unified communications with voice, chat, SMS, video, and social channels in a single platform, powered by AWS AI and M/L services.
Call Quality Monitoring/Management; Cloud Computing; Contact Center Solutions; Customer Experience/Engagement; E911; Fax Solutions; Hosted/Cloud Communications/UCaaS; SIP Trunking; Teleworking/Remote Workforce; Unified Communications; WebRTC
