Tuesday, February 11, 2025
10:00-10:45am
Tuesday - 2/11/25
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Service Provider Track (209)
Artificial intelligence (AI) is revolutionizing the telecom industry. This session will explore the ways in which AI can be leveraged to improve network performance, enhance customer experiences, and drive new revenue streams. We'll discuss specific use cases for AI in areas such as network optimization, customer service automation, and predictive analytics.
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11:00-11:45am
Tuesday - 2/11/25
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Service Provider Track (209)
Branded calling offers a unique opportunity for service providers to enhance customer experiences and drive revenue. This session will explore the benefits of branded calling, including improved call recognition, increased trust, and enhanced brand awareness. We'll discuss strategies for implementing branded calling solutions and maximizing their potential.
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12:00-12:30pm
Tuesday - 2/11/25
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1:30-1:55pm
Tuesday - 2/11/25
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Service Provider Track (209)
How APIs and XPaaS are Adding Value to Modern Cloud Comms Platforms
ITSP-04
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2:00-2:45pm
Tuesday - 2/11/25
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Service Provider Track (209)
Overcoming Challenges in Autonomous Public Transport and Autonomous Inspection Robotics
ITSP-05 Autonomous public transportation and autonomous robotic inspection systems are transforming urban mobility and infrastructure monitoring. However, deploying these technologies at scale presents significant challenges, including safety, reliability, and real-time decision-making in complex environments. This presentation explores how these challenges are being addressed through advancements in teleoperation, AI-driven perception, and robust system integration. Additionally, we will examine the role of autonomous inspection and surveillance robots in enhancing security and operational efficiency. By showcasing recent innovations, this session provides insights into the future of autonomous mobility and autonomous robot inspection and surveillance.
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3:00-3:45pm
Tuesday - 2/11/25
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Service Provider Track (209)
STIR/SHAKEN is a critical tool for combating caller ID spoofing. This session will provide an update on the current state of STIR/SHAKEN implementation and adoption. We'll discuss the challenges that remain, including compliance issues, technical hurdles, and the impact on legitimate businesses.\
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4:00-4:45pm
Tuesday - 2/11/25
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Service Provider Track (209)
The digital landscape is evolving rapidly, and with it, the regulatory landscape – and everyone, from TikTok to telecoms to business messaging providers are under a regulatory microscope. This session will explore the key regulatory challenges facing service providers, including data privacy and content moderation, telemarketing and automated calling, consistency and fairness in regulation, and the impact of compliance on cost and experience, and strategies for staying compliant with evolving regulations and mitigating risks.
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Wednesday, February 12, 2025
9:00-9:45am
Wednesday - 2/12/25
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Service Provider Track (209)
Communications Platform as a Service (CPaaS) offers a powerful platform for telecom providers and CSPs to deliver innovative communication solutions. This session will explore the benefits of CPaaS, including flexibility, scalability, and rapid time-to-market. We'll discuss strategies for developing and monetizing CPaaS offerings.
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10:00-10:45am
Wednesday - 2/12/25
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Service Provider Track (209)
Telecom providers are uniquely positioned to play a critical role in supporting and enabling their customers’ digital transformation initiatives. From connectivity and to infrastructure to services and platforms to expertise, providers and their partners are well-positioned to continue to drive modernization efforts. This session will explore the opportunities for telecom providers to support businesses on their digital journeys, including evolving and emerging needs, the value of technology partnerships in enhancing service portfolios, and much more.
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11:00-11:45am
Wednesday - 2/12/25
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Service Provider Track (209)
Harnessing Cable Infrastructure: Enabling AI, Convergence, and Future of Work Solutions
ITSP-10 In an era defined by rapid digital transformation, businesses across industries are increasingly reliant on robust technological solutions to drive growth and efficiency. Learn how cable companies play a crucial role in this landscape, offering infrastructure and services that underpin critical initiatives such as AI integration, IT and telecommunications convergence, managed services, and the future of work strategies. This panel will provide invaluable insights into how cable companies are fostering innovation and empowering businesses to thrive in an ever-evolving digital ecosystem, discussing strategies and innovative solutions for agents, managed service providers, and partners to utilize in generating leads and providing business solutions.
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12:00-12:45pm
Wednesday - 2/12/25
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Service Provider Track (209)
With the end of life of Metaswitch and the slow death spiral of Broadsoft, service providers are wondering what to do about a voice softswitch. At a time when voice revenues aren’t valued versus broadband revenue, what is an ISP to do? This session, backed by experience from having helped more than 60 service providers select a softswitch and launch voice services, will look at the total cost of ownership of these legacy platforms and what questions need to be asked to craft a voice strategy going forward.
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Thursday, February 13, 2025
12:00-12:45pm
Thursday - 2/13/25
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Service Provider Track (209)
In today’s digital landscape, businesses must capture attention in an increasingly crowded marketplace. Storytelling has always been at the heart of brand identity, but emerging technologies are redefining how companies connect with their audiences. Virtual reality (VR), augmented reality (AR), and artificial intelligence (AI) are revolutionizing brand storytelling, creating immersive experiences that engage customers on a deeper level. This session will explore how businesses can leverage these innovations to craft compelling, interactive brand narratives. She will showcase real-world examples, including BRCvr—an official virtual Burning Man experience—and other cutting-edge applications that bring stories to life in ways that drive engagement, loyalty, and impact. Join us to discover how immersive storytelling is shaping the future of brand communication and learn actionable strategies to integrate these technologies into your business.
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1:00-1:45pm
Thursday - 2/13/25
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Service Provider Track (209)
The Convergence of Telecom and IT: Opportunities and Challenges for Service Providers
ITSP-13 The lines between telecom and IT are blurring, creating new opportunities – and challenges – for service providers. The rise of hybrid networks, the adoption of cloud technologies, and the integration of cybersecurity and IT services all present real opportunities for service providers to add value to their offerings and solidify relationships with their customers. The discussion will include strategies for navigating this convergence and capitalizing on the opportunities it presents for growth, partnerships, and customer value.
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