Including digital security in a service offering is no longer a nice-to-have – it’s a must. There’s simply too much at stake for but service providers and their customers. It’s not as simple as adding a security line item to a list of services. Selling security is about trust and there are many factors to consider when packaging cyber security with other services. This session will discuss the factors service providers need to consider when selling security solutions to their offers, how to build trust, how to bundle security effectively, and how to make sure you’re offering the right security services to your customers.
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As digital transformation continues to drive business decisions, they are putting increased strain on their networks, they are looking for options for supporting their new digital operations. Private wireless is increasingly becoming a model for high-speed, controllable and secure options for businesses as they deploy more and more digital tools in their environments. That presents an opportunity for service providers to deliver cost effective and powerful network solutions. This session looks at the private wireless option, why it’s growing rapidly, and why and how service providers should look to private 5G as a new revenue stream.
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Every business is moving to the cloud. It’s where business is done today. That means service providers must be ready to build out their cloud services to support the modern business. Whether that means building their own or partnering with vendors, cloud is the only model that is going to deliver long-term viability. In this discussion, we’ll discuss how service providers can build out their own cloud services marketplaces, manage those services effectively, and how to market and sell those marketplace solutions to customers to drive recurring revenue.
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Adoption of STIR/SHAKEN by U.S. operators is progressing, providing a tool to help root-out the illegal behavior and protecting customers. While progress is being made in the U.S., some providers have not yet fully complied with FCC mandates. At the same time, international operators are at a disadvantage, often blocked or unable to communicate with American phone numbers. To address this challenge, many international operators are considering adoption of STIR/SHAKEN. Is this required? Is it the right path forward? How will certificates be allocated to international operators? Will this dilute the effectiveness of STIR/SHAKEN.
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This session will delve into the exciting business opportunity and revenue potential of infrastructure wireless charging and its add-on services, highlighting the role of data analytics in driving growth and innovation in this field. Attendees will gain a deeper understanding of the future of infrastructure as a service and its role in shaping the world we live in. They will also learn about the impact of technology on society and the crucial role of AI-enabled charging in driving innovation.
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The CPaaS Showcase presents the best use cases the CPaaS industry has to offer. The showcase will include live demonstrations of top use cases from around the world with a special focus on the commercial viability of the applications and the value they provide to the end user. The event will be scored by a panel of judges and through a real-time app by the audience. Four of the top use cases have been chosen to present at the event and be judged across five key criteria: innovation, ease of deployment, number of integrations/channels, commercial relevance, and overall presentation.
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With nearly 15 million licensed users, Microsoft Phone System has taken the UCaaS world by storm. In fact, the effect of Microsoft Teams and its connected business voice offerings has been so pronounced that it dominates virtually every conversation about investment in the UCaaS space. Should service providers jump in with both feet and feast on the growing Microsoft ecosystem, or find a safer harbor beyond Redmond's purview? This session will explore the UCaaS space today and the several options that Microsoft Teams creates from a strategy and investment perspective.
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Whether you’re a developer, IT manager, head of architecture, or service provider, you probably have an opinion on the most effective way to use the cloud. This panel of leaders will break down the good and the bad, the sunny and the cloudy. This session will offer insights into the benefits and challenges of modern multi-cloud strategies, how to ensure that whatever you build in the cloud stays secure, and how to design for reliability, cost, and performance.
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It’s no secret that cyber attacks continue to be on the rise, and that every company is a potential target. To help mitigate risk, there are countless cyber security solutions available to support service providers, partners, and businesses in their efforts to protect corporate networks and assets. But, where so many companies fall short is a lack of cyber awareness. Every individual, every endpoint, every network connection, every interaction is a potential point of security failure, making cyber awareness a critical element of cyber security programs. This session provides a detailed look into how to effectively build cyber awareness, how businesses can improve their overall awareness, and how providers and partners can drive that education with their customers. In today’s world, cyber security is everyone’s responsibility, and it’s incumbent upon providers and partners to ensure they are able to support their customers, not only with security technology and tools, but education.
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Are you one of the many that believe AI platforms like ChatGPT are soulless machines not yet ready for prime time? Or are you open to the idea that the reason AI seems soulless is because we just aren't using it right? This session will take attendees on a journey through the inner workings of ChatGPT, highlighting its ability to understand and respond to human language in a way that may surprise even the most skeptical. Attendees will leave with a deeper understanding of the technology behind ChatGPT and other language models, insights into the potential uses of ChatGPT in fields such as customer service, language translation, content creation and brainstorming for strategic business planning, strategies for incorporating ChatGPT, and a renewed perspective on the capabilities and potential of AI in 2023.
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The emergence of ChatGPT has created significant hype around new uses of artificial intelligence and how is can and should be used. This session takes a look at the value proposition AI brings to the business community and its potential impact. How will continued development of AI technologies impact the technology ecosystem? What vertical markets will be most impacted? What are we seeing in terms of capital raising and investor management? What does the future look like for M&A as AI continues to mature and new uses cases emerge?
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Business technologists, users, decision-makers, developers, and others often focus on what can be done with Generative AI. The use cases are only beginning to emerge, and one question that continues to arise is around the ethical elements of using generative AI. While financial and operational benefits are important, this session will how ethics plays into the use of Generative AI as the technology continues to evolve.
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Chat GPT has taken the Generative AI hype cycle to unprecedented heights and is bringing AI truly into the mainstream. Natural language AI systems – such as NLG, NLP and computer vision – can generate novel text, images, voices, and other content, and are being deployed in a diverse range of use-cases, like financial reporting, dialogue generation, image synthesis, sports betting, and real-time analytics. While these tools create powerful interactive experiences, it’s important to look under the hood before putting all your eggs in the GPT basket. This session will explore the differences between mimicry and data-driven natural language models, their applications in finance, media, marketing, and sports, and the five most glaring risks omitted from media headlines.
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The secure access service edge (SASE) market is sizzling hot in terms of activity and potential revenue growth. According to Dell’Oro Group, the SASE-related technologies market will exceed $13 billion by 2026. But until now the widespread availability of SASE managed services and overall growth of the SASE services market have been hamstrung by multiple challenges, chief among them customer education and the lack of industry standards. While most of the discussion of SASE has centered around specific technology components, a SASE services standard focuses on the subscriber experience irrespective of how the service is implemented. SASE combines security functions and connectivity services with subscriber policies to meet a higher level of performance and assurance required by modern enterprises. A SASE service enables secure access and secure connectivity for subscriber users, devices, and applications to targeted resources (applications or devices). This access is independent of the location of users, devices, and applications and is authorized according to subscriber policies. Attendees to this session will learn about the importance of building a foundation of SASE services aligned to standards, and next logical steps for SASE: automating the ordering of SASE services via business APIs followed by operational APIs that will enable enterprises to dynamically adjust or track the performance of their SASE services.
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We have all heard the term XaaS, alluding to the fact that nearly everything today is moving towards a cloud consumption model. There’s already a long list of acronyms defining the as-a-Service market, from UCaaS and CCaaS to NaaS and DRaaS. Even bad actors have their version in Ransomware as a Service. This session will delve into emerging as a service models enabling some of the newest and most exciting technologies today in a consumption model. These are technologies that are already being implemented by many companies to improve their operations, customer service, products, communications, and more. But, they are also technologies that require a level of expertise, which can create a barrier to entry for many businesses. This session will explore several of these new as a service opportunities that can create new revenue streams for providers and allow businesses to bring their technology stacks to the cutting edge, including AI as a Service and Blockchain as a Service.
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When it comes to UC services, countless service providers are pitching their services as an opportunity for customers to maximize their communications and collaboration experiences. But, not all UC is the same – especially when considering the variety of different applications many companies use – either formally or informally within teams. How do you deliver a holistic solution that meets the varied needs of your customers, optimizes their experiences is a cloud-driven communications world and, ultimately drives your UC revenue opportunities?
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There has never been a better time to sell technology. Today’s $4.5 trillion total addressable IT market has created an opportunity for you to sell more technologies, bundle more suppliers into your proposals, increase the monetary value of your deals, grow your business faster, and convert receivables to cash more quickly. In this session, learn how to pivot from specialization in a single product or solution into new areas of expertise. This is the session for those who want to create a practical action plan to convert more significant deals to cash faster.
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Our 3rd CEO Insights panel delivers a rare behind-the-scenes peek specifically of the Southern Florida TechHub, an emerging “Super Technology” community led by Nikki Cabus. We will explore how the SFTH came about, what it can do for all community members, how you can participate, and the insights of two CEOs from the companies involved as well as the leader. Attendees will learn how the Southern Florida TechHub works and the benefits that the companies are enjoying. Our CEO panelists will share their paths to CEO, how they are dealing with challenges ahead in 2023 and 2024, and their insights into leadership to help others who may want to follow a similar path.
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