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ITEXPO - January 29 - February 1, 2019

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Conference Program

The ITEXPO 2019 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Days


Tracks

Wednesday, January 30, 2019
9:00-9:25am
Wednesday - 1/30/19
MSP Expo ()
Session Details in Development
MSP-01
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
9:30-9:55am
Wednesday - 1/30/19
MSP Expo ()
How to Create the Right Culture to Increase Your MSP’s Business
MSP-02
VP, Marketing and Partnerships
netsapiens
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:55am
Wednesday - 1/30/19
MSP Expo ()
Managed Services Opportunities for Cloud and Hybrid Voice & Unified Communications
MSP-04
Director, Service Providers
IR
Director of Channel Sales
Digium
The adoption of Voice, UC and Contact Center platforms in the cloud is increasing at a rapid pace. However, even though cloud providers offer SLAs and have a critical responsibility to provide a high level of service, there is still a tremendous opportunity for MSPs to help customers ensure a smooth migration from on-prem to the cloud and to offer ongoing operations services for both their on-prem and cloud users. Given that the cloud doesn't eliminate the need for on-prem devices (e.g. SBCs, CCE Servers, network, etc.) and the cloud providers SLAs typically only extend as far as their own data center network, the customer is left with troubleshooting issues when they don't sit in the responsibility of the cloud provider. In this session learn more about the market shift to Cloud UC and considerations and opportunities to offer value add Managed and Professional services focused on Skype for Business, Skype for Business Online, Teams, Cisco, BroadSoft, Webex Teams, Avaya and other leading communications and customer experience platforms.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:25am
Wednesday - 1/30/19
MSP Expo ()
MSP Cloud Lessons Learned
MSP-08
Sr Technology Strategist
Steadfast
Hear real stories from managed and IT services providers about their experience in implementing cloud into their service offerings. What are their key obstacles and how do they overcome them? What has worked and what hasn’t? How do they differentiate themselves in an increasingly competitive cloud marketplace? This presentation will present and examine the key findings of a live virtual panel session with MSPs and cloud providers.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:30-11:55am
Wednesday - 1/30/19
MSP Expo ()
A Day in the Life of a Service Delivery Manager
MSP-05
Nation Operations Manager
This Solution
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
12:00-12:45pm
Wednesday - 1/30/19
MSP Expo ()
Working Lunch Session: Why MSPs Need to Offer Cloud-Based & Hosted Solutions
MSP-06
Executive Editor
TMC
Chief Strategy Officer
AVANT
VP Product Management
ZeroStack, Inc.
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:00-1:25pm
Wednesday - 1/30/19
MSP Expo ()
How MSPs Can Ensure Peak Performance for Mission-Critical Business Wi-Fi
MSP-07
Founder & CEO
KodaCloud
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:30-1:55pm
Wednesday - 1/30/19
MSP Expo ()
Session Details in Development
MSP-03
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:55pm
Wednesday - 1/30/19
MSP Expo ()
Session Details in Development
MSP-11
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:00-3:25pm
Wednesday - 1/30/19
MSP Expo ()
Modern Marketing for MSPs
MSP-09
President & CEO
Presh Marketing Solutions
Chief Product Officer
HyperGrid
Traditional marketing is officially a thing of the past. Product and customer experience is officially the new “brand” that consumers recognize. But what does this mean for MSPs? Join Chris McGovern from Presh Marketing Solutions as he discusses the new consumer decision process, and what action your business must take now in order to remain relevant.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:30-3:55pm
Wednesday - 1/30/19
MSP Expo ()
Differentiating Your Telecom, Managed, and Hosted Services
MSP-10
US Country Manager
Wildix
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
Thursday, January 31, 2019
1:00-1:55pm
Thursday - 1/31/19
MSP Expo ()
MSPs & The IT & Cybersecurity Skills Gap
MSP-12
Director of Marketing
Brandywine Technology
Security Products CTO
Continuum
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:25pm
Thursday - 1/31/19
MSP Expo ()
Session Details in Development
MSP-13
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  The Blockchain Event
2:30-2:55pm
Thursday - 1/31/19
MSP Expo ()
Session Details in Development
MSP-14
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  The Blockchain Event
3:00-3:55pm
Thursday - 1/31/19
MSP Expo ()
Cloud-Delivered Managed Security: Fad or Future?
MSP-15
Chief Strategy Officer
OPAQ Networks
CEO
STASH Secure Data
Managing Director
InfoSecEnforcer.com
Midsize organizations face a daunting challenge. They are under attack by the same sophisticated security threats as their large enterprise counterparts, yet lack the financial resources, skills and staff to implement the advanced protection they need. The same challenges are placed onto the shoulders of service providers, who are entrusted to support these midsize enterprises. With 87% of midsize enterprises investing in security-as-a-service over the next 12 months, how are MSP’s adapting? In this session, Ken will present a new approach MSPs are taking to address this security gap and to answer the call from their clients for more robust risk management in a more simplified, cost-effective, and flexible way -- from the cloud. Attendees will learn: - The advantages and disadvantages of utilizing security-as-a-service -- from an MSP perspective - How MSPs are tackling multi-cloud and hybrid IT challenges by utilizing cloud-delivered security - Real-world use cases being addressed by MSPs and the value they are generating as a result
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  The Blockchain Event
Friday, February 01, 2019
9:00-9:55am
Friday - 2/1/19
MSP Expo ()
Session Details in Development
MSP-16
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:25am
Friday - 2/1/19
MSP Expo ()
The Costly Mistake of Being Unprepared
MSP-17
Security Consultant
Corporate Blue
Atlanta spent millions to clean up the Ransomware attack earlier this year. Could the city have been better prepared? Would the damage have been so crippling? Lack of resources often lead to gaps in security posture leading to costly and inconclusive incident response ventures. This talk will use the recent Atlanta ransomware incident and how the city responded to it. We will use Atlanta as a case study in examining the costly mistakes of being underprepared. The goal of this presentation is to provide insight to IT and organizational decision makers of the incident response process, costs, outcome, and how preparing can prevent costly IR ventures. This talk will cover the following topics: - The Atlanta ransomware incident and timeline; - Incident Response process; - The true costs of being underprepared.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:30-10:55am
Friday - 2/1/19
MSP Expo ()
Transforming the MSP Business from the Inside
MSP-18
VP, Global Enterprise & Channels
Accedian
This session will give business leaders concrete takeaways that will help them build and retain stronger vendor/provider relationships. These include setting common goals, reviewing expectations and needs and identifying resources to help win deals and gain traction. Exactly how vendors approach the MSP means everything to the relationship. In a competitive landscape its importance for MSPs get up and running quickly, but deeply understanding the business model and finding ways to accelerate how MSPs can operationalize or monetize a service has to be done the right way so that the relationship that is built can be a strong-long lasting one. It’s not only about signing contract. Education and team building needs to happen at the very start. Onsite and virtual workshops will take this relationship to the next level. Working together from the beginning will transform the MSP business into a trusted partner. MSPs can’t just wait for a new checkpoint such as a new hardware/software refresh. They need to be proactive in order to keep relationships between vendors and customers strong. Without it, it makes it challenging for both parties to succeed.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:55am
Friday - 2/1/19
MSP Expo ()
Session Details in Development
MSP-19
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
  The Blockchain Event

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