Remote work is here to stay. It’s that simple. It’s not a novelty anymore; it’s not something that a few businesses or verticals are doing. It’s the reality of the today’s workplace, whether that’s a flexible model, permanent remote workers, or a hybrid situation. Many businesses have seen extremely high levels of success with remote working in the past two years, yet others have struggled. This session will discuss how to be one of the successful ones and actually increase productivity over traditional models. Having the right tools is a big part, of course, but there are other elements to a remote/hybrid business strategy that ensure the tools are effective in driving success, including education, support, access, and corporate mindset. This session discusses the kinds of strategies successful companies have adopted, the pitfalls others have encountered, and how to effectively transition to and promote a healthy, productive model, regardless of what that looks like in your business.
Register me

Intellectual property is central to innovation. But, there’s also a significant business factor involved, both in terms of revenue and competitive differentiation. In the tech space, IP – and, specifically, protecting IP – more important than ever, with so many competing solutions leveraging similar technologies. This session will take a close look at intellectual property from a legal standpoint, including patents, trademarks, and copyrights, providing insight into how businesses should protect their IP to capitalize on their innovation.
Register me

Register me

While the COVID-19 pandemic initially created disruptions and challenges for organizations across the globe, it also accelerated the digital transformation of a productive and efficient remote workforce. Today’s new normal has forced companies to review their IT strategies and navigate uncharted waters, in order to adapt to today’s remote workforce reality. Remote and hybrid work is here to stay, making cloud-based communications and collaboration tools essential to business continuity and productivity. This session will discuss not only the tools that are available, but how businesses should choose their solutions to ensure they provide an integrated, comprehensive communications toolset for their employees to maximize productivity and both internal and external communications, while supporting these new work models and employee needs.
Register me

This session will tackle new challenges for omni-bot and conversational AI design, with a focus on open source tools and APIs. Cross channel interactions will be analyzed by using some Customer Journey examples to understand what kind of complexity occurs behind a Conversational AI design. Attendees will also discover the opportunities that are available when Machine Learning techniques in an omnichannel environment, driven by real-world case studies.
Register me

Large Asterisk implementations often require flexibility and scale that is hard to implement in standard configuration files. One way to accomplish this is by using the Asterisk Realtime Architecture, which allows Asterisk to be configured by relational databases. Setting up the Asterisk Realtime Architecture is a subject that is rarely talked about, yet it can be a key element when implementing an efficient and reliable service for the big number of users anticipated on cloud-based systems. Learn all the intricacies that you will need to handle in order to set up a healthy Asterisk Realtime Architecture environment in this highly practical session.
Register me

Protecting your SIP server from unwanted traffic is essential. Learn about two great tools that will help you in this area. Kamailio is an open source SIP Edge Router that can help you at scale. APIBAN is a free service that shares the IP addresses of active bad actors targeting SIP deployments, to allow you to proactively block them from your services.
Register me

FreeSWITCH was founded in 2005 by 3 open source developers who had a vision of a world where the Internet was the primary medium for communications. Nearly 20 years later, FreeSWITCH has grown to become the de facto engine for complex communications infrastructure around the world.
Register me

Digital leaders and successful companies understand the assets and strategies needed to thrive in the era of Digital Transformation. The digital revolution is upon us, and COVID-19 has accelerated the adoption of digital infrastructure for all businesses. This session will discuss technology trends in enterprise digital infrastructure from the viewpoint of multiple factors, including cloud connectivity, connectivity/interconnection and managed services, artificial intelligence, sustainability projects, 5G, security, data, and more.
Register me

When business demand fluctuates and capacity concerns arise, the natural inclination for management professionals is to excessively hire. However, hiring isn’t always the optimal solution. This session discusses the most cutting-edge aspects of business process automation and internal workflow management. Attendees will learn successful strategies for increasing productivity, from cutting edge software solutions to short term outsourcing solutions, from free system integration options to process engineering strategies, and leadership techniques. Regardless of company size, attendees will leave with solutions they can implement to drive productivity.
Register me

The world is changing. Our desire to have information at our fingertips at all times allows us to be more informative of our decisions and selections. Data now resides in the cloud, but parking it there is not enough. Artificial Intelligence plays a key role in understanding all this data, but where does one start? In this session, you’ll learn how how Microsoft, alongside Indro Robotics and the Canadian Coast Guard, collaborated on a project to harness AI in making drones self-aware in aid of search and rescue efforts as well as other open source implementations of AI.
Register me

DEI (Diversity, Equity, and Inclusion) isn’t new – it’s been around for 60 years, since the birth of equal employment opportunity and affirmative action in the 1960s. During the past few years, though, it has come into greater focus than ever due to cultural awareness, demographic shifts, and current events. In addition to addressing those issues, DEI and Allyship initiatives also improve the bottom line. McKinsey reports that the most diverse companies outperform their less diverse counterparts by as much as 36%. This session will discuss not only discuss the “Why” of DEI and Allyship, and their positive impact on corporate culture, hiring, and business outcomes, but also the “How,” drawing success stories from companies that have developed and implemented DEI and Allyship programs.
Register me