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Events

Conference Program

Thanks to everyone who participated in ITEXPO 2025. Updated information for ITEXPO 2026 is being added to the site daily. Check back frequently.

Until then, check out the details from ITEXPO 2025 below.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Updated program information for ITEXPO 2025 is being added to the site daily. Check back frequently for new sessions and speakers in all tracks:

Until then, check out what happened in at the Florida 2024 event.

Wednesday, January 30 Thursday, January 31 Friday, February 1
Exhibit Hall Hours 5:00-7:00pm 11am-4:00pm 11:00am-2:00pm

Days


Tracks

Tuesday, February 11, 2025
9:00-9:45am
Tuesday - 2/11/25
AstriCon (Floridian D)
Intro to Asterisk and FreePBX for MSPs
AST-01
New to Asterisk or FreePBX? Upgrade your MSP portfolio by learning some new steps towards becoming a Voice Service Provider.
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  AstriCon
10:00-10:45am
Tuesday - 2/11/25
AstriCon (Floridian D)
Visit to the API Zoo: Integrating Asterisk with Other Systems
AST-02
In this engaging workshop we'll explore how to integrate with a variety of essential APIs including AGI, AMI, ARI, AEAP, as well as CURL, ODBC, and Originate. Learn how these powerful tools can enhance your VoIP projects.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
11:00-11:45am
Tuesday - 2/11/25
AstriCon (Floridian D)
FreePBX: Virtualize Phone System Testing
AST-03
Spin ISOs on your lap with Qubes, a reasonably secure Xen-based OS with a GUI; or on your server, with Proxmox.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
12:00-12:30pm
Tuesday - 2/11/25
AstriCon (Floridian D)
Basic FreePBX SOHO Setup for MSPs
AST-04
Top 5 FreePBX modules to help MSP quickly set up small office/home office (SOHO) environments.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
1:30-1:55pm
Tuesday - 2/11/25
AstriCon (Floridian D)
Asterisk REST Interface LLM AI Transcription
AST-05
Join us for a demonstration of some fun AI based transcription using Asterisk and its powerful REST interface for developing telephony applications.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
2:00-3:45pm
Tuesday - 2/11/25
AstriCon (Floridian D)
Compete & Win! Hack & Share! Open Source FTW!
AST-06
Sangoma is bringing phones to get ringing! Be the first to achieve dial tone and IVR readiness, and compete for top awards. Or, join small group collab break outs with open source VoIP experts from around the world.
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  AstriCon
4:00-4:45pm
Tuesday - 2/11/25
AstriCon (Floridian D)
Hold Music IRL Hoedown
AST-07
We’re mixing public domain tracks for the AstriCon 2025 "Music on Hold" bundle. Bring your mix, and make your jam heard loud and clear! Let’s make some incredible sounds together!
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
Wednesday, February 12, 2025
9:00-10:00am
Wednesday - 2/12/25
AstriCon (Floridian D)
Opening Panel
AST-08
Welcome to the annual Asterisk and FreePBX Conference! We're excited to kick off the event with an inspiring opening keynote that will take you on a journey through the latest advancements in open-source telecommunications. Join us as we hear from key members of the Sangoma team steering the boat for open source initiatives: Nenad Corbic, CTO; Joshua Colp, Director of Engineering; Michale White, OSS VP; and Chris Maj, OSS Advocate and event MC. Together, we'll explore what's in store for the conference and highlight the vital role that Asterisk and FreePBX play in today's world. Prepare for engaging discussions, fun sessions, and networking opportunities!
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  AstriCon
  Future of CX
10:00-10:45am
Wednesday - 2/12/25
AstriCon (Floridian D)
Unlocking Innovation: Lessons from Experimenting with AI and Asterisk
AST-09
Join us for an insightful session on integrating AI with Asterisk, the open source communications platform. We'll share key moments from our experimentation, discuss technical challenges and creative solutions, and offer best practices for optimizing AI in telecommunications. Explore future possibilities for AI and Asterisk integration, and enjoy live demonstrations showcasing our findings. This session is perfect for AI enthusiasts, telecommunications experts, and anyone curious about cutting-edge technology.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
11:00-11:45am
Wednesday - 2/12/25
AstriCon (Floridian D)
Enhancing Network Performance: Strategies for Building Robust Telephony Solutions
AST-10
MD Shamim Reza currently serves as a Senior Telephony and System Expert at TDCX (MY) SDN. BHD, and has extensive hands-on experience in Asterisk and IP/PBX systems. In this session, he will discuss his approach to developing and managing effective contact center solutions that enhanced efficiency and elevated customer satisfaction. His strategies led to a 30% improvement in system performance and a 50% reduction in downtime through strategic monitoring and proactive maintenance.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
12:00-12:45pm
Wednesday - 2/12/25
AstriCon (Floridian D)
Conversational AI: Real-Time Voice Interaction with Asterisk Audiosocket
AST-11
One of the key challenges in voicebot development is achieving seamless, real-time interactions that feel natural to the user. Ensuring consistent responses and allowing users to interrupt the conversation are two major hurdles that are often difficult to implement effectively. This session presents a dockerized application specifically designed to address these challenges using the Asterisk Audiosocket open source extension. Attendees will gain insights into how this solution can enhance real-time conversational AI experiences, enabling more dynamic and natural voice interactions.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Future of Work
  Generative AI - Track I
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
1:30-2:15pm
Wednesday - 2/12/25
AstriCon (Floridian D)
Creating a scalable dialplan solution to play 2-way audio files on demand!
AST-12
During a consulting engagement, David was tasked with developing a solution to play an audio file simultaneously to both parties on a call with a single key press. While this may seem like a pretty basic requirement, anyone who has attempted it knows the numerous challenges that stand in the way! Join this session to discover the different approaches David tried, the reasons why they didn't (or couldn't) work, and how he ultimately devised a solution that not only delivered on the client's needs, but also wowed them.
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  AstriCon
2:15-3:00pm
Wednesday - 2/12/25
AstriCon (Floridian D)
Improve software quality: end-to-end call testing with Asterisk
AST-13
Alex discusses the use of Asterisk as a call receiver in their automated test suite for the next generation of their high-performance routing platform. Alex will share technical insights to help others adopt a similar approach. The chosen testing methodology heavily emphasized end-to-end tests, as the interaction of components is vital for customer satisfaction and highlights areas prone to common breakage. Although Asterisk is not used internally, it was chosen for its ability to provide back detailed SIP attributes to the test runner. Despite some challenges due to its high-level abstraction, and consistent across versions, showcasing its versatility in telephony systems. While Asterisk may not seem like the best choice for this task—being a high-level telephony engine that abstracts channel technology into broad call concepts in the dial plan—it has proven reliable, with tools that can achieve this goal, even if they are somewhat obscure. In the end, Asterisk impressed with its capacity and stability for these workloads, as well as its consistent performance across versions. This highlights Asterisk's versatility as a building block for all kinds of telephony systems.
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  AstriCon
3:15-3:45pm
Wednesday - 2/12/25
AstriCon (Floridian D)
Telecom Observability in Minutes
AST-14
Telecom Observability made simple. Monitor and analyze your VoIP traffic, stack, and infrastructure in minutes. Lorenzo will teach you how to enhance your telecom operations and troubleshoot issues effectively. Discover best practices and innovative strategies to optimize your network performance and ensure seamless communication.
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  AstriCon
3:45-4:30pm
Wednesday - 2/12/25
AstriCon (Floridian D)
SIP Clients and Beyond
AST-15
Adrian will discuss the current state of affairs of RTC (Real-Time Communication) clients in the open source domain, questioning the ongoing relevance of pure SIP clients. He discuss whether WebRTC is a future-proof approach for when it comets to building a client, emphasizing its integration into web browsers and its potential for creating interactive applications.
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  AstriCon
Thursday, February 13, 2025
9:00-9:45am
Thursday - 2/13/25
AstriCon (Floridian D)
AI at Sangoma
AST-16
Sangoma has been actively exploring and investing in AI products and solutions, including conversational chatbots and various other applications. This presentation will offer valuable insights from our AI team at Sangoma.
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  AstriCon
9:45-10:30am
Thursday - 2/13/25
AstriCon (Floridian D)
Swapping a Proprietary Cloud Communication Service for an Asterisk-Based Solution on Kubernetes, or... "How to Change the Engine of Your Car While Flooring It on the Highway!"
AST-17
World Direct, in partnership with A1 Austria, developed a cloud-based Unified Communications solution that has grown to support 75,000 endpoints for 1,200 customers since its 2005 launch. To enhance operational independence and scalability, the platform was revamped using an "open-source first" approach, transitioning from a proprietary monolithic system to a Kubernetes-based microservices architecture. This session will discuss the journey of maintaining scalability, the challenges encountered, and the innovative solutions implemented, focusing on the benefits of hyperscaling, SIP routing challenges, and the transformative role of containers.
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  AstriCon
10:45-11:30am
Thursday - 2/13/25
AstriCon (Floridian D)
Navigating the Complexities of Telecom Compliance: Best Practices and Strategies
AST-18
This session will address compliance issues relevant to companies and call/contact centers. Key discussion points include:
  1. The proper implementation of STIR/SHAKEN: Ensuring the effective application of STIR/SHAKEN standards to combat robocalls and enhance call authenticity.
  2. Overview of state and federal calling guidelines: A comprehensive look at calling regulations, including subscriber maximums and calling curfews.
  3. Best practices for vetting clients: Implementing a Know Your Customer (KYC) process to ensure responsible and compliant client engagement.

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  AstriCon
12:00-12:45pm
Thursday - 2/13/25
AstriCon (Floridian D)
Leveraging AI and Open Source for Next-Gen Communication Solutions
AST-19
Joel's presentation will discuss the transformative impact of artificial intelligence (AI) on open-source communication platforms like Asterisk and FreePBX. It will cover AI integration for features such as speech recognition and automated call handling, the enhancement of security through AI-driven measures, and future trends in AI and telecommunications. The goal is to highlight how AI can improve innovation and security in the VoIP industry.
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  AstriCon
  Channel Track
  Enterprise Cybersecurity
  Future of CX
  Generative AI - Track II
  MSP Expo Business Track
  MSP Expo Tech Track
  Service Provider Track
12:45-1:15pm
Thursday - 2/13/25
AstriCon (Floridian D)
Scan To Call: Making a free call from mobile browsers with QR code
AST-20
RevComm, a Japanese voice technology startup, offers its AI-enabled IP phone service, "MiiTel Phone," in Japan and Indonesia, and markets it as "RevComm Phone" in the United States. In the summer of 2024, they launched an innovative service called "Scan To Call," allowing users to initiate calls directly from their mobile browsers by simply scanning a QR code, without the need for app installation or a native dialer, utilizing WebRTC technology. In this session, Takekatsu will provide an overview of the service, detail the system architecture using Asterisk, and demonstrate its functionality.
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  AstriCon
1:30-2:15pm
Thursday - 2/13/25
AstriCon (Floridian D)
From FreePBX 16 to 17: A Journey of Remarkable Transformation
AST-21
Released in August 2024, FreePBX 17 introduces significant changes following a major update to its underlying Linux distribution, transitioning from SangomaOS based on CentOS 7 to Debian GNU/Linux 12. Come learn what changed as we look for the Rosetta Stones under the hood.
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  AstriCon
2:15-3:00pm
Thursday - 2/13/25
AstriCon (Floridian D)
Detecting Fraud Using FreePBX
AST-22
This session will explore effective strategies for detecting fraud using FreePBX, focusing on tools and techniques that enhance security and monitor telecommunication activities to prevent fraudulent activities.
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  AstriCon
3:15-4:00pm
Thursday - 2/13/25
AstriCon (Floridian D)
Dialplan Gymnastics - Optimizing Dialplan with AEL and LUA: Benefits and Trade-Offs
AST-23
This talk will focus on optimizing dialplan complexity within the Asterisk project. As dialplans become more complex with added features, managing them can be challenging for developers. Strategies will be discussed for simplifying dialplan management through the transition to Asterisk Extension Language (AEL) and potentially LUA scripting. Attendees will learn about the benefits and challenges of both AEL and LUA, as well as practical migration paths that allow for gradual integration without a complete overhaul. Key messages include the advantages and trade-offs of switching to AEL, exploring LUA's versatility, and effective migration strategies for an optimized dialplan structure.
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  AstriCon
4:00-5:00pm
Thursday - 2/13/25
AstriCon (Floridian D)
AstriCon Wrap-up: Asterisk and FreePBX Project Updates
AST-24
Feel the pulse of the Asterisk and FreePBX by joining us to dive into the latest developments, challenges, and future directions of these open source projects. This session will provide a comprehensive update on what’s new, what’s improved, and what’s coming next in these critical telecommunication platforms. We'll explore:
  1. Recent Releases & Innovations: Highlighting the most significant updates and enhancements in recent versions, including improved functionalities, new features, and performance optimizations.
  2. Community Contributions: Celebrating the vibrant community behind these projects, showcasing notable contributions, and discussing the collaborative efforts that drive innovation.
  3. Current Challenges: Addressing the pressing issues and obstacles the projects are facing today, and how the community is working to overcome them.
  4. Roadmap for the Future: Providing a sneak peek into the future of Asterisk and FreePBX, including upcoming releases, goals, and how the community can get involved to shape the trajectory of these projects.

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  AstriCon

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