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Conference Program

The ITEXPO 2019 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Wednesday, January 30 Thursday, January 31 Friday, February 1
Exhibit Hall Hours 5:00-7:00pm 11am-4:00pm 11:00am-2:00pm
Conference Fee Guarantee

Days


Tracks

Tuesday, January 29, 2019
10:00am-4:00pm
Tuesday - 1/29/19
Asterisk World (Room 317)
Workshop: Go To Market Strategies for Deploying Asterisk & FreePBX
AW-00
Vice President of Sales, Americas
Sangoma
In this interactive presentation Preston McNair VP of Sales for Sangoma, will outline how you can develop a strategic Go-To-Market plan that addresses critical business questions and needs in the area of Unified Communications: To build or buy a PBX? On-Premise or Cloud? Self-host or Virtualize? Open Source or Commercial Licensing? What features do you (or your customers) need? What are your future business needs? Disruptive Pricing? Attend this presentation to gain an understanding of the key UC offerings (SwitchVox, PBXact, and FreePBX) available from Sangoma (including those from Digium - a Sangoma company) along with some recommended best practices when selling and deploying UC solutions from Sangoma.
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  Asterisk World
Wednesday, January 30, 2019
9:00-9:25am
Wednesday - 1/30/19
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
9:30-9:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-02
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-03
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:25am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-04
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:30-11:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-05
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
12:00-12:45pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-06
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:00-1:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
"Tune Up" Your Contact Center!
AW-15
Founder & President
Voneto
Wait no longer to add some of today's coolest customer connection tools to your contact center. We will explore several enhancements, includingcallback in queue, ASR/TTS using cloud APIs, SMS, and AI "chatbot" technologies that can be built easily onto an existing Asterisk-based contact center. Whether FreePBX, raw Asterisk, or Digium Switchvox, we'll navigate options and learn how to build some of these features!
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  Asterisk World
2:00-2:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Scaling Asterisk with an SBC – Why B2BUA Matters
AW-08
Senior Director of Product Marketing
TelcoBridges
As Asterisk applications grow in scale, a time comes when solution designers need to choose an architecture to distribute load and manage security. Potential solutions include SIP servers and Session Border Controllers (SBCs), but which makes the most sense? A key difference between the two is the use of a Back-to-Back User Agent (B2BUA) within a SBC. During this session you will learn and how B2BUAs work, how they provide topology hiding, interoperability and security that is difficult to replicate with a SIP server.
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  Asterisk World
  Communications Application
  Hot Topics in Tech
3:00-3:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Cloud Security in the VoIP World
AW-09
Networking Engineer
VitalPBX
CEO
VitalPBX
Attend this session to learn more about the key practices of securing your cloud-based VoIP deployments. - We explain how to protect your PBX in the cloud without having to significantly affect the performance of it. - We will run through solutions such as integrating OpenVPN in your PBX. - We will also show more advanced solutions such as Session Border Controller and how to Implement FreeSBC. And we will compare and contrast which solution is most suitable for your PBX depending on your work environment.
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  Asterisk World
Thursday, January 31, 2019
1:00-1:55pm
Thursday - 1/31/19
Asterisk World (Room 317)
Adopt a HaaS Model to Stand Out from the Competition
AW-10
Sr. Director of Marketing
Jenne, Inc.
Hardware as a Service (HaaS) is a proven business model for MSPs and technology solution providers. You sell a total solution to the end-customer. They get the hardware, software, installation, training, and consulting that comes fully managed and all for a single monthly payment. Attend this session and learn:•What products and services can and should be bundled into a HaaS offering•How to position, market and sell to the end-customer•How to finance and profit from HaaS
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:55pm
Thursday - 1/31/19
Asterisk World (Room 317)
IVR: The Call Center Warm-Up Band; How Your IVR Preps Callers for The Headliner
AW-11
CEO/ Telephone Voice Talent
The IVR Voice.com
It is imperative that the IVR prompts which welcome the callers to your Call Center Experience ‘play nice’ with the persona of your call center – much like a warmup band at a concert, the IVR is the ‘opening act’ which greets, preps, and sets the tone for the service in the call center – the mainstage act. It’s critical that the IVR that callers encounter before interacting with your call center accurately reflects the culture and the personality of the call center. Like a good warmup band, the IVR generates the tone – the call center brings it home.
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  Asterisk World
3:00-3:55pm
Thursday - 1/31/19
Asterisk World (Room 317)
Securing and Scaling Asterisk with Kamilio
AW-12
Consultant
LOD.com
Asterisk allows you to control and customize your businesses telecommunications. Kamailio can help you secure and scale Asterisk for solutions ranging from 1 to 1+ million users.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
Friday, February 01, 2019
9:00-9:55am
Friday - 2/1/19
Asterisk World (Room 317)
Penetrating The Government With Your Products & Services
AW-13
Founder
MarketUS, LLC.
Learn about what it takes to get involved selling to the government. Whether products and/or services, the government buys them.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  SD-WAN Expo
10:00-10:55am
Friday - 2/1/19
Asterisk World (Room 317)
Asterisk and Artificial Intelligence: The VoiceBot Applications
AW-14
CEO
XCALLY
CTO
XCALLY
The way to communicate with the contact center is changing fast…?One of the live motif driven by new Artificial Intelligent engines is the possibility to provide information to customers via Virtual Agents, by means of ChatBots. The XCALLY Team played quite long with Omni Channel Asterisk solutions: the natural evolution is to understand how deal with ChatBots, thus to provide self-service messaging solutions. However that’s not enough: are you using Asterisk? So why not thinking to some ChatBot evolution, where the customer can engage with your contact center by phone? But this time the customer is presented with a Voice Robot engine - we are calling it VoiceBot indeed - capable of recognising the customer voice, and get back to him/her, just like a Bot, using virtual agent voice, besides only messages! And here the things start to get really interesting, because we are trying to see what we can do when the Asterisk contact center Robot can’t find reasonable answers for the customer… Dangerous demo will be played during the session, in order to see when the above concepts work and when they break! Emphasis will be given as much as possibile to free concepts, some of them even under Alfa and Beta stage - in order to share the vision with the Open Source community -providing ideas and collecting as many feedbacks as we can from the attendees. The always passionate Asterisk XCALLY Team Diego Gosmar - Giuseppe Innamorato.
Register me
  Asterisk World
11:00-11:55am
Friday - 2/1/19
Asterisk World (Room 317)
“Asterisk is amazing, but what about Switchvox?”
AW-07
Sales Engineer
Digium, A Sangoma Company
Asterisk has changed the telecoms world in many ways, and Switchvox harnesses the power of Asterisk to deliver the most intuitive and comprehensive UC solution available today. Attend this session to find out more about Switchvox and how it could be a massive benefit to your company and/or a great revenue stream for your business.
Register me
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo

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