Conference Program

The ITEXPO 2019 program is currently being built, however, if you are interested in speaking at one of our collocated events, please click the below logos to apply.

Call for Speakers submissions for ITEXPO and all collocated events are still being accepted.

KEYNOTE ANNOUNCED

Combatting Cybersecurity Threats with Behavioral Analytics

Jennifer Blatnik
VP, Cloud, Security, Enterprise Marketing

Thank You for Participating in the Florida Event - 2020 Information Will Be Available Shortly.

Until then, check out what happened in at the Florida 2019 event.

Wednesday, January 30 Thursday, January 31 Friday, February 1
Exhibit Hall Hours 5:00-7:00pm 11am-4:00pm 11:00am-2:00pm
Conference Fee Guarantee

Days


Tracks

Wednesday, January 30, 2019
8:30am
Wednesday - 1/30/19
()
Continental Breakfast - Full conference passes only
X-01
  
9:00-9:25am
Wednesday - 1/30/19
Hot Topics in Tech (Room 209)
If the Cloud is the New Data Center, the Internet is the New LAN
HT-01
Vice President
Teridion
SaaS applications are quickly becoming the norm for enterprises of all sizes.  Gartner has forecasted that enterprise cloud application services will growth with a CAGR ~15% between 2016 and 2020, with a TAM of $75 billion dollars.  The aggressive growth of SaaS in the enterprise has significant productivity and user experience implications, particularly as core business applications switch to SaaS delivery.  If the cloud is the new data center, then the Internet is the New LAN, but the overarching question is:  Is the Internet ready?  Will the ‘Internet’ provide the requisite level of performance?   This session will provide an overview of Internet routing, explore and discuss the challenges the Internet presents for fast, reliable application connectivity, and industry validated end user expectations and requirements.  
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MSP Expo (Room 316)
The Importance of Transitioning to an As-a-Service Model
MSP-01
Manager, Sales Engineering
ConnectWise
MSPs spend a lot of time focusing on the technology you provide, because that's what you love. But, it's more important than ever the industry to put their focus on the customer over the technology. Hear from ConnectWise experts on how to get started on transitioning to the As-a-Service model; and how to make the transition a successful one.
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SD-WAN Expo (Room 315)
SD-WAN Industry Perspectives: Cradlepoint: The Next WAN WAVE
SDW-01
VP Product Management 
Cradlepoint
SD-WAN has drawn so much attention over the past few years that it is hard to believe that there may be other technology forces building in the WAN space. Join Marc Bresniker, VP Product Management, Cradlepoint as he shares what is likely to be the next big thing in WAN networking – the wireless WAN wave. Using cellular-based broadband as an SD-WAN link has been an essential part of high-availability networking for a number of years. However, as 4G LTE transforms into Gigabit-Class LTE and eventually full-fledged 5G, wireless is poised to change organizations worldwide with exceptional new levels of reliability, performance, flexibility, and cost-effectiveness. Businesses and agencies will use 5G to connect devices and applications that expand customer engagement, streamline operations, and enable agility in ways that have never been possible — until now. SD-WAN has drawn so much attention over the past few years that it is hard to believe that there may be other technology forces building in the WAN space. Join Marc Bresniker, VP Product Management, Cradlepoint as he shares what is likely to be the next big thing in WAN networking – the wireless WAN wave. Using cellular-based broadband as an SD-WAN link has been an essential part of high-availability networking for a number of years. However, as 4G LTE transforms into Gigabit-Class LTE and eventually full-fledged 5G, wireless is poised to change organizations worldwide with exceptional new levels of reliability, performance, flexibility, and cost-effectiveness. Businesses and agencies will use 5G to connect devices and applications that expand customer engagement, streamline operations, and enable agility in ways that have never been possible — until now.
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  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
9:30-9:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-02
Communications Application (Room 208)
Cloud Communications for Regulatory Compliance
CA-02
SVP- Strategic Alliances and Partnerships
Phone.com
Privacy and confidentiality are serious concerns and service providers must understand and deliver what is re quired.  Likewise, customers must be confident their communications providers meet published standards in order to protect both end customers and the business itself.  How do cloud communications services are compliant and what questions should you ask to make sure your provider can meet your regulatory and internal compliance standards?
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Hot Topics in Tech (Room 209)
How Open RAN is Driving Network Transformation
HT-02
VP of Global Marketing, Channels & Sales
Radisys
The telecom industry is undergoing a significant transition as service providers and vendors are turning to open telecom solutions to drive disruption and reduce costs. This presentation will provide insight into open RAN solutions and how service providers can leverage these solutions to accelerate their 4G/5G cloud RAN initiatives. It will also address how this evolution of the access network will make it smarter, using real-time analytics for machine learning and artificial intelligence applications. Finally, the presentation will address the integration challenges associated when moving to open architectures.
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MSP Expo (Room 316)
How to Create the Right Culture to Increase Your MSP’s Business
MSP-02
Sr. Vice President & General Manager
netsapiens
This session will discuss the role of company culture in driving MSP business results.
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SD-WAN Expo (Room 315)
SD-WAN in the Name of Transformation
SDW-02
Solutions Architect / SD-WAN Evangelist
Microcorp
CTO & Co-founder
WANDynamics
Editor
TMCnet
Software-Defined WAN enables digital transformation; secure data transfer across the WAN, to and from the cloud, and creates a reliable connection from branch locations to the cloud and meet today's business demands. This session will explore the transformative properties of SD-WAN, elevating the WAN to support our always-on, always plugged-in, SaaS-y business world. 
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  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
10:00-10:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-03
Communications Application (Room 208)
WebRTC 2019: What's Happening in the Real World with Web Communications 
CA-03
CEO
Comunicano, Inc.
US Country Manager
Wildix
President
Ingate Systems
Chairman & Co-founder
Meetecho
Founder
QUOBIS
While the hype around WebRTC may have quieted, its use in increasing.  What has happened in the past year to drive growth?  How is web-based communication helping businesses?  Panelists will discuss specific, unique implementations of WebRTC.
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Hot Topics in Tech (Room 209)
DIY: Building a Next-Gen Carrier
HT-03
Vice President Product Management & Marketing
netsapiens
President & Founder
SkySwitch
CTO & VP of Technology
Unified Office
President
RAD-INFO, Inc.
Director of Sales
Telnyx
With all the new communications platforms and applications being built, there is a need for VoIP carriers to evolve as well.  It is one thing to simply resell dial tone, it is another thing altogether to actually be a carrier.  So, what would a next-gen carrier look like?  What is an internet-centric telecom built on?  What does it mean to be API-driven?  What does it take for a VoIP provider to also be a licensed carrier?  What's possible with a communications platform that's truly global and next-gen?
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MSP Expo (Room 316)
Managed Services Opportunities for Cloud and Hybrid Voice & Unified Communications
MSP-04
President
Delphi, Inc
Director, Service Providers
IR
Director of Channel Sales
Digium
Technical Solutions Manager, Cloud PBX
SherWeb
The adoption of Voice, UC and Contact Center platforms in the cloud is increasing at a rapid pace. However, even though cloud providers offer SLAs and have a critical responsibility to provide a high level of service, there is still a tremendous opportunity for MSPs to help customers ensure a smooth migration from on-prem to the cloud and to offer ongoing operations services for both their on-prem and cloud users. Given that the cloud doesn't eliminate the need for on-prem devices (e.g. SBCs, CCE Servers, network, etc.) and the cloud providers SLAs typically only extend as far as their own data center network, the customer is left with troubleshooting issues when they don't sit in the responsibility of the cloud provider. In this session learn more about the market shift to Cloud UC and considerations and opportunities to offer value add Managed and Professional services focused on Skype for Business, Skype for Business Online, Teams, Cisco, BroadSoft, Webex Teams, Avaya and other leading communications and customer experience platforms.
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SD-WAN Expo (Room 315)
State of SD-WAN
SDW-03
CEO
TELoIP
CEO
QOS Networks
Co-Founder
Talari Networks
VP Products, Co-Founder VeloCloud
VeloCloud by VMWare
The C-suite offers unique perspective on digital transformation. Digital-first firms have crossed the threshold, while others are still dabbling in a software-defined, cloud-driven future. So where does SD-WAN fit into this equation, today? This C-Suite only panel will take stock of where SD-WAN stands as an industry.    
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  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:00-11:25am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-04
Communications Application (Room 208)
WebRTC 1.0: Leveraging New Features
CA-04
Principal Architect
Microsoft Corporation
What is the status of the WebRTC 1.0 specifications?  What implementations is the market seeing?  What new features are available that developers can take advantage of as they create new use cases?
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Hot Topics in Tech (Room 209)
Continuous Security with Containers in Telco
HT-04
Chief Technologist, West
Red Hat
When it comes to adopting containers in Telco, Security is the highest adoption barrier.  Are you ready to address the security risks with containers?  In this presentation, you'll learn about best practices for addressing the top container security risks in a container environment including images, builds, registry, deployment, hosts, network, storage, APIs, monitoring & logging, and federation, automating and integrating security vulnerability management & compliance checking for container images in a DevOps CI/CD pipeline, Deployment strategies for deploying container security updates.
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MSP Expo (Room 316)
MSP Cloud Lessons Learned
MSP-08
Sr Technology Strategist
Steadfast
Hear real stories from managed and IT services providers about their experience in implementing cloud into their service offerings. What are their key obstacles and how do they overcome them? What has worked and what hasn’t? How do they differentiate themselves in an increasingly competitive cloud marketplace? This presentation will present and examine the key findings of a live virtual panel session with MSPs and cloud providers.
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SD-WAN Expo (Room 315)
Realizing ROI with SD-WAN
SDW-04
Vice President & Chief Technology Architect, Business Engineering
Vonage
There is a clear trend of companies choosing to move away from traditional, rigid WANs dependent on MPLS. Increased bandwidth, significant cost savings and flexibility are but a few benefits of SD-WAN. This session will provide insight into the ROI of your shiny new SD-WAN deployment. 
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  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:30-11:55am
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-05
Communications Application (Room 208)
The Future is in Real-Time
CA-05
Chief Technology Officer
Phone.com
Since the dawn of the smartphone, IT consumerization has played a major role in the way businesses work and use technology. Today the trend continues with businesses adopting new, trending solutions at every level of the tech stack, including business communications. The key, however, is to do it all in real time.  Explore how real-time is powering today’s business communications and the benefits and use cases that are emerging, including, enhanced customer service, support and sales capabilities and tools.
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Hot Topics in Tech (Room 209)
Telecom Regulatory Update
HT-05
Partner
Pillsbury Winthrop Shaw Pittman
What's the latest from the FCC on 911, robocall, rural call completion, spectrum and broadband issues and from Capitol Hill following the midterm elections.  
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MSP Expo (Room 316)
Orchestrating Your MSP Profitability
MSP-05
Director & Enterprise Architect
This Solution
Learn how this master MSP scaled his business and pushed profitability to the next level by understanding the true cost of labor, services and products and then using that data to develop accurate pricing for his services. This session will explore how the data in your business can be the key to optimizing your team’s time and skills, delivering effective services that build loyalty and engagement, and driving stable, steady profitable growth for your business.  
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SD-WAN Expo (Room 315)
Case Study Theatre: Anuta Networks - Analytics and Closed-Loop Automation for SD-WAN
SDW-05
CEO
Anuta Networks
AVP, Virtualized Network Services
Tata Communications
  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
11:55am
Wednesday - 1/30/19
()
12:00pm Working Lunch Sessions - Full conference passes required
X-02
  
12:00-12:45pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Asterisk from Scratch (continued)
AW-06
Communications Application (Room 208)
From Loss Leader to Profit Center: Turning Every Customer Engagement into a Revenue Opportunity
CA-06
President and Principal
PKE Consulting LLC & UC Strategies.com
CEO
Phone.com
Advisory Council
Noble Systems
Customer Service has traditionally been accepted as a loss leader.  With modern engagement strategies, increased internal collaboration, and so many potential contact points, new tools are helping businesses turn the customer interaction model upside down.  The result is an ability to look at every engagement as a revenue opportunity.
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Hot Topics in Tech (Room 209)
Data Privacy - What's Next after GDPR?
HT-06
Chief Revenue Office
Call Cabinet
CTO
24/7 Software
Now that GDPR has gone into effect, how have the new rules impacted businesses and customers and what should you expect to see going forward with regards to data privacy and security.  What new requirements may be coming?
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MSP Expo (Room 316)
Working Lunch Session: Why MSPs Need to Offer Cloud-Based & Hosted Solutions
MSP-06
President
Delphi, Inc
Co-Founder & CTO
Yottabyte
Director of PSA, SRP, OpenAir Solutions
Netsuite
Director, Channel Sales
AVANT
This session will talk about how MSPs risk losing customers and revenue unless they deliver credible hosted cloud offerings that rival those of Amazon Web Services and the other big players. Of course, in-house cloud platforms can be expensive and complicated. But MSPs don’t have to become cloud deployment experts to offer multitenant cloud services. This presentation will talk about all that and provide advice on what they do need to do.
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SD-WAN Expo (Room 315)
The Promise of Application Performance
SDW-06
Founder & CEO
Apcela
Solutions Architect / SD-WAN Evangelist
Microcorp
Vice President of Relationship Development
Granite Telecommunications
Vice President
Teridion
From the time of its entrance to the main stage, SD-WAN continues to serve industry well living up to the hype at every turn. One area, in particular, where this maturing solution shines is application performance.  This power lunch will explore how SD-WAN is able to keep its promise of application performance from a few industry leaders. 
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  Asterisk World
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:00-1:25pm
Wednesday - 1/30/19
Communications Application (Room 208)
10 Tips for Creating a Revenue Generating IVR
CA-07
CEO/ Telephone Voice Talent
The IVR Voice.com
From the humble beginnings of IVR, where its only job was to be an automated receptionist, IVR has grown into an actual extension of a company’s brand. That’s the dream, at least.  Hear a unique perspective from a voiceover professional (including being known as The Voice of Asterisk) on IVR and how it’s progressed, and aspects that are holding it back. No longer just a mechanism to “sort” callers, understand how IVR can be used to identify a company; to reinforce their brand and give callers a clear and distinct picture of what it will be like to do business with them. “For this, press that…” is out. Showing distinction, personality, and brand identity through your IVR is in. This educational, yet entertaining presentation will feature real-world examples of current trends in IVR, illustrating the importance of not leaving your IVR out of your branding paradigm.
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Hot Topics in Tech (Room 209)
We Will Bankrupt Ourselves in the Vain Search for Absolute Security
HT-07
Security Evangelist
IBM
During his farewell address to the nation, Dwight Eisenhower, said, “We will bankrupt ourselves in the vain search for absolute security.” It’s a statement that still applies nearly 6 decades later. In fact, Security is now more vital than it ever has been, and if I was to venture a guess it will be more so in the years to come. But we are fooling ourselves if I state that security is an absolute. One can argue that it doesn’t exist at all. Nothing is 100% secure, but what is secure enough? Even if we do everything right, all it takes is one mistake.
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MSP Expo (Room 316)
How MSPs Can Ensure Peak Performance for Mission-Critical Business Wi-Fi
MSP-07
SVP, Sales
KodaCloud
Businesses and other organizations have come to rely on Wi-Fi to get connectivity wherever they are. So when Wi-Fi is unavailable or unreliable, it can really put a kink in productivity. This session will discuss how MSPs can deliver Wi-Fi services that provide their customers with strong performance and reliability.
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SD-WAN Expo (Room 315)
Case Study Theatre: QOS Networks
SDW-07
A future filled with billions of connected devices elevating every aspect of life is not far off, but before the IoT is able to meet the mark questions loom. SD-WAN stands to play a clear role in turning these projections to reality, and this session will take attendees to the digital crossroads where IoT and SD-WAN come together. 
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  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
1:00-1:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
"Tune Up" Your Contact Center!
AW-15
Founder & President
Voneto
Wait no longer to add some of today's coolest customer connection tools to your contact center. We will explore several enhancements, includingcallback in queue, ASR/TTS using cloud APIs, SMS, and AI "chatbot" technologies that can be built easily onto an existing Asterisk-based contact center. Whether FreePBX, raw Asterisk, or Digium Switchvox, we'll navigate options and learn how to build some of these features!
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  Asterisk World
1:30-1:55pm
Wednesday - 1/30/19
Communications Application (Room 208)
Four Seasons Chat: Putting Customers at the Center of the Omnichannel Conversation
CA-08
CEO and co-founder
Smooch
In a mobile-first world where 90% of consumers want to interact with brands through messaging, businesses need to be where their customers are more than ever, whether that’s Facebook Messenger, WhatsApp, WeChat or one of several popular global messaging apps (including Apple Business Chat… soon!). But for too many companies, omnichannel remains more a dream than reality. At best they’re multi-channel, managing each channel as a silo, unable to leverage the extraordinary context that only a truly unified messaging experience can provide. Four Seasons Hotels and Resorts, the 57-year-old luxury brand, understands the power, intimacy, and potential of modern B2C messaging. Four Seasons Chat is an omnichannel messaging platform that empowers hotel staff to provide personalized, localized and truly exceptional experiences for customers across their 100+ global properties. In this inspiring and actionable session, we will discuss how our team worked to help Four Seasons build a messaging experience that puts customers, not channels, at the center of the conversation—and why you should too. 
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Hot Topics in Tech (Room 209)
Innovative Use Cases for Enterprise SBCs
HT-08
Senior Director of Product Marketing
TelcoBridges
MSP Expo (Room 316)
Why MSPs Should Offer Voice Services (Or How & Why to Differentiate Yourself in the Marketplace)
MSP-03
President
net2phone
Technology changes quickly, and managed service providers need to evolve to keep pace. Today, businesses on the lookout for MSPs have much higher expectations than they did just a few short years ago. Failing to meet these expectations will lead to unprepared MSPs being left behind. To remain competitive, it’s crucial for MSPs to stand out from the crowd. They can do that by offering a full suite of services – including voice services. This session will discuss evolving workplace communication requirements, what UC is and why business customers need it, and how UC and voice services bring value to the MSPs that offer them.
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SD-WAN Expo (Room 315)
SD-WAN Case Study: SD-WAN and the Multi-Cloud, Digital Transformation
SDW-08
Head of SDN/NFV/SD-WAN Services
Fujitsu
SD-WAN is the unifying service that combines agile connectivity, security, application performance and policy management to address the new, emerging enterprise requirements introduced as more application migrate to the cloud. This migration also requires new thinking in how networks can be designed to better support cloud-centric application environments. This session explores different use cases for which SD-WAN empowers enterprises to achieve their multi-cloud, digital transformation objectives.
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  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
2:00-2:25pm
Wednesday - 1/30/19
MSP Expo (Room 316)
Show Me the Money: Ways to Increase Your Company’s Worth
MSP-11
Chief Channel Officer
Pax8
With Gartner expecting cloud migration to affect $1 trillion in IT spending by the end of 2020, it is clear there is money to be made. Cloud computing is one of the most disruptive technologies today, promising lucrative opportunities for those ready to meet this demand. This session will help you discover ways to lower your Customer Acquisition Cost (CAC), set-up winning customer-acquisition budgets, and make the investments necessary to acquire ideal clients. You'll also learn clever ways to reduce CAC, build a strategy for increasing the value of your business through monthly recurring revenue (MRR), and adopt new tactics to increase the lifetime value of the customer relationship.
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SD-WAN Expo (Room 315)
Case Study: Hybrid WAN, SDWAN Deployment with MPLS
SDW-20
Service Delivery Coordinator, Cloud Solutions
Spectrotel
CIO
Spectrotel
Leverage back up broadband and 4G ISP services to provide branch offices with an active-active environment with seamless failover to support both VOIP and Data traffic. Improve Control over routing and QOS with Dual Multipath Optimization via broadband and MPLS Links. Help the business expand new locations by eliminating the need of high cost and long timeframes that comes with implementing MPLS services and utilize faster, more affordable broadband connections.
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  MSP Expo
  SD-WAN Expo
2:00-2:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Scaling Asterisk with an SBC – Why B2BUA Matters
AW-08
Senior Director of Product Marketing
TelcoBridges
As Asterisk applications grow in scale, a time comes when solution designers need to choose an architecture to distribute load and manage security. Potential solutions include SIP servers and Session Border Controllers (SBCs), but which makes the most sense? A key difference between the two is the use of a Back-to-Back User Agent (B2BUA) within a SBC. During this session you will learn and how B2BUAs work, how they provide topology hiding, interoperability and security that is difficult to replicate with a SIP server.
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Communications Application (Room 208)
Wi-Fi: Business Asset for Clients and Business Opportunity for Channels
CA-09
Chief Revenue Officer
GoZone WiFi
Managing Partner
Datavalet
VP of Channel Partnerships
GoZone WiFi
Most businesses have Wi-Fi that provides connectivity and mobility to guests, prospects, clients and employees. But what else can Wi-Fi do for your business? Today’s Wi-Fi offers solutions well beyond basic Internet access thanks to value-added applications and rich analytics capabilities. Advancements in Wi-Fi functionality allow for marketing and branding opportunities, client engagement, recurring revenue streams, and improved operational efficiency. Moreover, managed Wi-Fi provides these benefits with cost savings by allowing organizations to remain focused on their core business instead of managing their own Wi-Fi network. Join this session where executives of Datavalet and GoZone WiFi will explain how organizations can capitalize on these numerous benefits and how channels can increase their recurring revenues through partnering with managed Wi-Fi providers.
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Hot Topics in Tech (Room 209)
Communications Services for the App Economy
HT-09
COO
Cloudonix
VP of Global Marketing, Channels & Sales
Radisys
Chief Technologist, West
Red Hat
To remain competitive, communications providers have to constantly innovate and reinvent their service capabilities.   How are new technologies enabling more agile response to customer demands?  What role do virtualization, DevOps, APIs, containerization, and open source technologies have in driving innovation and competition?  
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  Asterisk World
  Communications Application
  Hot Topics in Tech
2:30-2:55pm
Wednesday - 1/30/19
MSP Expo (Room 316)
Marketing the Cloud MSP for Streamlined Success: Segment Appeal and Solutions
MSP-20
COO & Head of Alliances
HyperGrid
As enterprises continue to look for ways to increase their adoption of public cloud services, the cloud twofer - the right MSP and the right cloud management platform - can become a model for cloud MSPs to increase their revenue and accelerate growth. Cloud MSPs can be catalysts for change and seamless collaboration across the entire organization. They can serve as trusted advisors and curators of a dizzyingly complex software Lego marketplace, helping enterprises take advantage of the true agility of the cloud across the entire lifecycle of IT and DevOps within the organization.
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SD-WAN Expo (Room 315)
State of SD-WAN - A View from the Lab
SDW-09
Vice President of Research & Strategy
NSS Labs
  MSP Expo
  SD-WAN Expo
3:00-3:25pm
Wednesday - 1/30/19
Communications Application (Room 208)
Customer Engagement versus Customer Service: What's the Difference
CA-10
Owner
UnThinQ
Explore and challenge existing business practices and identify areas of opportunities for growth through customer engagement and experience strategies. Educational, entertaining and interactive, attendees will leave this session with new ideas that can be implemented immediately.
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Hot Topics in Tech (Room 209)
The Power of Multiparty Innovation
HT-10
President
Ingate Systems
Today’s opportunities are too big for any one company to seize on its own.  They cross industries, span the globe, and require rapid implementation of fast-moving technologies. Only by bringing together a multiparty ecosystem of complementary partners can we hope to efficiently address the many facets of a complex global challenge.  This session discusses an innovation model based on “massive inclusion,” which requires that everyone needed to move a solution forward should be in the room together communicating.  Massive inclusion stems from an expanded view of diversity and emphasizes unified collaboration. It brings together everyone affected by an industry issue—from the CEO, to the warehouse worker, to the end customer—and embraces the full spectrum of ethnicities, genders, backgrounds, cultures, orientations, and workstyles. 
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MSP Expo (Room 316)
Modern Marketing for MSPs
MSP-09
Editor/Publisher
Telecom Reseller/VoIP Networks
Head of Growth & Education
Smith.ai
President & CEO
Presh Marketing Solutions
CEO & Principal
JMR Connect
Director of Marketing
GoZone WiFi
Traditional marketing is officially a thing of the past. Product and customer experience is officially the new “brand” that consumers recognize. But what does this mean for MSPs? Join Chris McGovern from Presh Marketing Solutions as he discusses the new consumer decision process, and what action your business must take now in order to remain relevant.
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SD-WAN Expo (Room 315)
SD-WAN Industry Perspective: QOS Networks
SDW-10
CEO
QOS Networks
  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
3:00-3:55pm
Wednesday - 1/30/19
Asterisk World (Room 317)
Cloud Security in the VoIP World
AW-09
Networking Engineer
VitalPBX
CEO
VitalPBX
Attend this session to learn more about the key practices of securing your cloud-based VoIP deployments. - We explain how to protect your PBX in the cloud without having to significantly affect the performance of it. - We will run through solutions such as integrating OpenVPN in your PBX. - We will also show more advanced solutions such as Session Border Controller and how to Implement FreeSBC. And we will compare and contrast which solution is most suitable for your PBX depending on your work environment.
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  Asterisk World
3:30-3:55pm
Wednesday - 1/30/19
Communications Application (Room 208)
Partnering with Verizon, a Look Behind the Curtain
CA-11
Hot Topics in Tech (Room 209)
Best Frenemies: Aligning your Sales & Marketing Strategies for Maximum Results
HT-11
Chief Mojo-Making Officer
Mojo Marketing
MSP Expo (Room 316)
Differentiating Your Telecom, Managed, and Hosted Services
MSP-10
US Country Manager
Wildix
SD-WAN Expo (Room 315)
The SOC-enabled SD-WAN: Unlock the Full Potential of Your Secure SD-WAN
SDW-11
Sr Director, Product Management - Threat Response
Open Systems
Many vendors tout the integrated security of their SD-WAN solution however the value of this integration can only be fully realized when combined with the continuous monitoring and threat detection of a world-class security operations center (SOC). Whether you are building your own SD-WAN or considering a SD-WAN service provider it is critical to understand the role of the SOC in minimizing your overall risk. This session describes what to look for in an effective SOC and presents best practices to minimize noise and amplify the signal needed to detect advanced threats.
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  Communications Application
  Hot Topics in Tech
  MSP Expo
  SD-WAN Expo
4:00pm
Wednesday - 1/30/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
ITEXPO Keynote Presentation by Dell
K-01
Erik Day
VP & General Manager, North America Small Business
Dell Technologies
  Keynote Presentation
4:30pm
Wednesday - 1/30/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
ITEXPO Keynote Presentation by IBM
K-02
Dr. Ben Amaba
Chief Innovation Officer (CINO) for Industrial Sector, Watson & Cloud Platform
IBM
  Keynote Presentation
5:00-7:00pm
Wednesday - 1/30/19
(Expo Hall A)
ITEXPO Exhibit Hall Grand Opening Reception
X-03
  

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